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About the Role

The Consultant, Operational Excellence supports operational excellence and organizational efficiency initiatives focused on optimizing cross-functional processes to align with strategic goals and deliver measurable business outcomes. This role requires strong ownership, structured problem-solving, and the ability to independently support workstreams and execution across complex, cross-functional initiatives.

Responsibilities

Supports the execution of process efficiency and optimization initiatives within assigned business domains, following established priorities and guidance.
Conducts process assessments and facilitates stakeholder workshops to document current-state processes, identify inefficiencies, risks, and opportunities for improvement.
Supports execution of operational excellence and transformation initiatives by coordinating assigned workstreams, analyses, deliverables, and implementation activities.
Supports the development of process improvement recommendations, future-state process designs, and optimization opportunities aligned to business objectives.
Works with leaders, managers, and cross-functional stakeholders to support the translation of strategic priorities into actionable process improvements.
Collects, tracks, and analyzes key performance indicators (KPIs) to measure process effectiveness, efficiency improvements, and initiative outcomes.
Assists with the identification and implementation of automation, AI, and digital solutions by gathering requirements, documenting use cases, and supporting testing and rollout activities.
Develops data-driven analyses, executive-ready presentations, and recommendations using clear, structured narratives and logical problem-solving approaches to support leadership decision-making.
Supports change management activities for assigned initiatives, including stakeholder communications, training materials, and adoption tracking.
Ensures compliance, risk, and scalability considerations are reflected in process documentation and redesign efforts, in coordination with risk, legal, and control partners.

Requirements

At least 3-5 years of experience in management consulting, business process improvement, operational excellence, or internal consulting within financial services.
Demonstrated experience in leading enterprise-wide transformation initiatives with measurable impact.
Strong executive communication and presentation development skills, including ability to structure clear, concise, executive-ready materials.
Self-starter who thrives and can multitask in fast-paced and often ambiguous environments.
Background in change management and executive stakeholder management.
Exceptional communication, influencing, and negotiation skills.
Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire.
This position is ineligible for employment Visa sponsorship.

Skills

Knowledge of process improvement frameworks (e.g., DMAIC, Lean, Six Sigma, Kaizen)
Strong analytical skills
PowerPoint fluency
Strong data-driven decision-making skills
Proficiency in BI tools and advanced analytics

Location

Scottsdale
San Francisco
Chicago
New York

Work Type

Hybrid

Experience Level

3-5 years

Education Level

Bachelor's degree in business administration, finance, operations management, industrial engineering, or a related field / degree

Salary/Compensations

$120,000 - $156,000

Benefits

Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
12 weeks of Paid Parental Leave
Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

About the Company

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more.
As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.
Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce.

Equal Opportunity

Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws.
The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.