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About the Role

We’re hiring a ServiceNow Architect to advance their career while delighting customers through a blend of project work and foundational tasks. Our collaborative approach ensures high satisfaction levels for clients and ourselves. The ideal candidate should have experience in solutioning, designing, and implementing ServiceNow solutions to enhance business processes and user experiences.

Responsibilities

• Establish and enforce systems design and architectural standards, maintain best practices and drive the principles throughout the systems delivery lifecycle.
• Provide input to the design of ServiceNow based solutions as a recognized Architect or Design Authority.
• Provide input to bids and assist in presenting proposals to potential clients.
• Bring thought leadership and innovative solution ideas to existing clients and bids alike.

Requirements

• Experience in ServiceNow development and architecture.
• Wide-ranging experience in designing and implementing complex ServiceNow solutions across various modules, including custom applications and integrations.
• Responsibility for the development and maintenance of Low- and High-Level Design Documentation.
• Broad experience across the Now Platform.
• Experience in managing & administering ServiceNow in SaaS environments.
• Good communication skills (written and speaking skills).
• Good attention to detail.
• Understanding of architectural structures within ServiceNow SaaS & On-premises environments.
• Must obtain Security Check (SC) clearance.
• Must have resided continuously within the United Kingdom for the last 5 years.
• Must be a sole UK National for security reasons.

Skills

• ServiceNow development
• ServiceNow architecture
• Solutioning
• Designing ServiceNow solutions
• Implementing ServiceNow solutions
• Low- and High-Level Design Documentation
• Now Platform
• Managing ServiceNow in SaaS environments
• Administering ServiceNow in SaaS environments
• Communication skills
• Attention to detail
• Architectural structures within ServiceNow SaaS & On-premises environments

Location

• Hybrid

Work Type

• Hybrid

Experience Level

• Architect

Education Level

• ServiceNow CSA
• Any ServiceNow Implementation Certifications
• ITIL Foundation Certified

Benefits

• Peer recognition portal called Applaud

About the Company

• Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value.
• We imagine the future of organisations and make it real with AI, technology and people.
• With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries.
• We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.
• The Group reported 2025 global revenues of €22.5 billion.
• Make it real | www.capgemini.com

Equal Opportunity

• Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme.
• As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role.
• You can bring your whole self to work.
• At Capgemini, striving for equity, diversity and inclusion is part of everyday life, and will be part of your working reality.
• We have built an inclusive and welcoming environment, for everyone.