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About the Role

Acrisure is seeking a Personal Lines Account Manager to support our growing Client Service Center. This position offers a dynamic opportunity to contribute to client success through strategic consultation, effective relationship management, and the innovative use of technology. This role will manage a book of personal insurance clients, focusing on retention, renewals, and growth through consultative service and cross-selling. You’ll have the opportunity to build strong client relationships, manage policy servicing, and support clients with coverage strategy and solutions.

Responsibilities

Serve as the primary contact for assigned clients.
Manage renewals, policy changes, and day-to-day account servicing.
Provide consultative recommendations and tailored insurance solutions.
Identify cross-sell and account rounding opportunities.
Support retention and client satisfaction goals through proactive engagement.
Partner with internal teams and leadership to resolve client issues and improve service delivery.
Promote adoption of digital tools and resources where appropriate.
Deliver high-quality service and support client business needs.
Complete additional projects or duties as assigned.

Requirements

Active P&C license
Strong communication, interpersonal, and organizational skills with the ability to manage multiple accounts and systems
Proficiency with Applied Epic or similar agency management system strongly preferred
Ability to work in a fast-paced environment in collaboration with other team members

Location

Remote

Work Type

On-site

Experience Level

2+ years of experience in personal lines and/or account management experience

Education Level

HS Diploma or equivalent (Bachelor's degree preferred)

Salary/Compensations

$45,000 - $80,000

Benefits

Comprehensive medical insurance, dental insurance, and vision insurance
Life and disability insurance
Fertility benefits
Wellness resources
Paid sick time
Generous paid time off and holidays
Employee Assistance Program (EAP)
Complimentary Calm app subscription
Immediate vesting in a 401(k) plan
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Commuter benefits
Employee discount programs
Paid maternity leave and paid paternity leave (including for adoptive parents)
Legal plan options
Pet insurance coverage

About the Company

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.
In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries.
Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.
At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Equal Opportunity

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.