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About the Role

This role is designed as a pathway for future growth, helping you build valuable experience while preparing for additional opportunities across our retail network. Whether you're just getting started or bringing previous retail or automotive experience, you'll join a team that invests in your success through hands-on training, mentorship, and career development.

Responsibilities

• Deliver exceptional customer service in person and over the phone.
• Build trust and lasting relationships with customers.
• Recommend automotive products and services based on customer needs.
• Coordinate service appointments and communicate timelines.
• Support merchandising, inventory, and daily store operations.
• Assist with opening and closing procedures as needed.
• Learn all aspects of store operations and business performance.
• Support store leadership and serve as Manager-on-Duty when appropriate as part of your development.

Requirements

• High school diploma or equivalent
• Valid driver's license
• Strong customer service and communication skills
• Willingness to learn new systems and operational processes
• Associate degree or equivalent technical/educational training
• Previous retail sales experience
• Previous automotive experience
• Previous leadership or supervisory experience
• If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment.
• Temporary work authorization or the need for sponsorship may disqualify you from employment.

Skills

• Customer service
• Communication skills

Work Type

• Full-time

Education Level

• High school diploma or equivalent
• Associate degree or equivalent technical/educational training

Salary/Compensations

• $16.80 - $25.10

Benefits

• ASE accredited training and company-paid ASE certification opportunities
• Career advancement opportunities across more than 2,200 locations nationwide
• Medical, dental, and vision coverage starting day 1
• 401(k) with company match
• Generous paid vacation and paid holidays
• Flexible scheduling to support work-life balance
• Daily Pay available

About the Company

• Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America.
• BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations.
• With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.
• We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported.
• We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses.
• We pride ourselves on working with our local communities and giving back where we can.
• At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations.

Equal Opportunity

• Bridgestone is proud to be an Equal Employment Opportunity employer.
• It is our policy to consider all individuals for employment based on their unique merit and without regard to age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.