Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As a Sales and Service Specialist, you'll help customers keep their vehicles running safely while developing the skills needed for a long-term career with Bridgestone Retail Operations. This role is designed as a pathway for future growth, helping you build valuable experience while preparing for additional opportunities across our retail network. Whether you're just getting started or bringing previous retail or automotive experience, you'll join a team that invests in your success through hands-on training, mentorship, and career development. If you're looking for a place where you can learn, contribute, and build your future, we'd love to have you on our team.

Responsibilities

Deliver exceptional customer service in person and over the phone.
Build trust and lasting relationships with customers.
Recommend automotive products and services based on customer needs.
Coordinate service appointments and communicate timelines.
Support merchandising, inventory, and daily store operations.
Assist with opening and closing procedures as needed.
Learn all aspects of store operations and business performance.
Support store leadership and serve as Manager-on-Duty when appropriate as part of your development.

Requirements

High school diploma or equivalent
Valid driver's license
Strong customer service and communication skills
Willingness to learn new systems and operational processes
Associate degree or equivalent technical/educational training
Previous retail sales experience
Previous automotive experience
Previous leadership or supervisory experience
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment.
Temporary work authorization or the need for sponsorship may disqualify you from employment.

Skills

Customer service
Communication skills
Sales
Automotive products and services
Merchandising
Inventory management
Store operations

Work Type

Full-time

Education Level

High school diploma or equivalent
Associate degree or equivalent technical/educational training

Salary/Compensations

$16.00 - $23.90

Benefits

ASE accredited training and company-paid ASE certification opportunities
Career advancement opportunities across more than 2,200 locations nationwide
Medical, dental, and vision coverage starting day 1
401(k) with company match
Generous paid vacation and paid holidays
Flexible scheduling to support work-life balance
Daily Pay available
Supportive and engaging onboarding experience
Opportunity to develop and grow, through training and regular mentorship
Corporate Social Responsibility activities
A truly global, dynamic and challenging work environment
Agility and work/life effectiveness and your long-term well-being
An effective and inclusive team

About the Company

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America.
BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations.
With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.
We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported.
We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses.
At Bridgestone, we're committed to creating an environment where teammates can grow, contribute, and feel supported every day.
We pride ourselves on working with our local communities and giving back where we can.
Part of what makes our teams different is our drive to do things right, always, together.
At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations.
Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”.

Equal Opportunity

Bridgestone is proud to be an Equal Employment Opportunity employer.
It is our policy to consider all individuals for employment based on their unique merit and without regard to age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.