Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

You will be the first point of contact for guests, responsible for ensuring smooth check-ins, check-outs, and addressing guest inquiries throughout their stay. You play a key role in making guests feel welcome, ensuring that all their needs are met and that any issues are resolved promptly. As a Front Desk, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Ensure smooth check-ins and check-outs
Address guest inquiries throughout their stay
Make guests feel welcome
Ensure all guest needs are met
Resolve guest issues promptly
Deliver memorable experiences

Requirements

Must be the first point of contact for guests

Skills

Hospitality

Work Type

Full-time

Benefits

110 nights of deeply discounted travel at Hilton hotels
Employee Stock Purchase Program (ESPP) with a 15% discount
Dedicated caregiving concierge services
Crisis concierge for practical support and emotional care
Free counseling and support through Employee Assistance Program (EAP)
Variety of health plans including checkups, dental cleanings, and glasses

About the Company

Hilton is a global leader in hospitality.
Hilton has welcomed over 3 billion guests worldwide.
Hilton's founding vision is to fill the earth with the light and warmth of hospitality.
Hilton has an award-winning culture recognized on the World’s Best Workplaces list by Great Place to Work and Fortune.
Hilton is setting new standards for the future of travel.
Hilton supports Team Members' careers at every step.