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About the Role

This strategic leadership role under the HR & CLAO portfolio reports to the Senior Director, HR Large Programs & Integrations and spearheads cross-functional technology teams across the enterprise to deliver large, complex and transformative HR initiatives. As an experienced IT practitioner with extensive technical and leadership experience, the incumbent will champion the adoption of AI to accelerate program delivery, reduce costs, and optimize portfolio management.

Responsibilities

Lead end-to-end delivery of complex HR technology initiatives, leveraging AI/ML tools to streamline lifecycles from planning to hyper-care
Integrate RBC Assist Pro and other AI / automation tools to enhance decision-making, resource allocation, and real-time reporting
Define, manage and track program scope, objectives, timelines, and budgets in collaboration with senior leadership
Develop comprehensive program plans with clear milestones and success metrics and ensure program alignment with business strategy and organizational goals
Assist with the development and governance of the portfolio aligned with HR and enterprise objectives, utilizing AI-driven insights for roadmap prioritization and budget optimization
Collaborate with executives to identify opportunities for optimization, enhanced compliance and governance, particularly AI and automation-enabled opportunities (e.g., intelligent workflow automation, chatbot integrations) and ensure alignment with RBC’s innovation agenda
Foster a culture of innovation through coaching, upskilling teams, and developing future-focus roadmaps
Advocate for architecture-led solution design, prototyping, and quality engineering to future-proof HR program delivery
Influence C-suite and vendor partners using data-driven AI dashboards to communicate progress, risks, and ROI

Requirements

8+ years program/project management experience (onshore/offshore teams) and 5+ years in technology leadership and direct people management experience.
Proven track record in delivery of large programs/initiatives and cross-functional team leadership
10+ years of hands-on general technology experience with a focus on software, hardware, end-user computing, platform, data engineering and related technologies, including knowledge of RBC Assist ecosystem, RPA, DevOps, and Helios, paired with cloud/AI platform proficiency (AWS/Azure)
Strong experience in partnering with business executives to collaborate on strategy, vision & roadmap development and implementation
Influence key decision-makers across functions and business, and the ability to translate AI-driven insights into actionable strategies for stakeholders
Experience in managing multiple interconnected projects, overseeing dependencies, resolving conflicts, and optimizing resources across teams to prevent delays and ensure cohesive execution
Strong communication skills to manage stakeholders and convey complex information clearly to difference audience
Demonstrated intellectual curiosity with a passion for continuous learning and improvement, and the ability to ask insightful questions, challenge assumptions, and explore new approaches
Proven AI expertise: Hands-on experience deploying AI in program management (e.g., predictive scheduling, cost forecasting, reporting and dashboards, QE Automation)
Financial services experience with multiple HR platforms and technologies including Payroll, Incentive Compensation and SSO/cloud security.
Knowledge of multiple HR platforms (SAP, Workday, cloud/on-premise) and technologies including cloud (AWS, Azure) and on-premises implementations
Profesisonal program/project management certification (PMP, PRINCE2or equivalent)

Skills

Adaptability
Budgeting
Cross-Departmental Collaboration
Cross-Team Collaboration
Decision Making
Executive Leadership
Financial Planning
Information Technology (IT) Projects
IT Program Management
Long Term Planning
Program Management
Resource Management
Strategic Leadership
Team Management
Vision Alignment

Location

20 KING ST W:TORONTO
Toronto
Canada

Work Type

Full time
Salaried

Experience Level

8+ years program/project management experience
5+ years in technology leadership
10+ years of hands-on general technology experience

Education Level

Profesisonal program/project management certification (PMP, PRINCE2or equivalent)

Benefits

A comprehensive Total Rewards Program including bonuses and flexible benefits
competitive compensation
commissions
stock where applicable

About the Company

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC.
We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.
Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.
RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.