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About the Role

Oversees staff performance competency, monitors quality and productivity, and ensures compliance with divisional standards. Analyzes departmental processes for system enhancements, assists in problem-solving, and develops solutions. Responsible for creating and maintaining an education program for revenue cycle employees, including systems and process training. Assists management with developing audit tools, processes, and corrective action plans. Requires a thorough understanding of comprehensive Revenue Cycle operations.

Responsibilities

Oversees the competency of staff performance
Monitors performance quality and productivity standards by reviewing system input
Ensures compliance to divisional standards
Analyzes departmental processes for the purpose of implementing enhanced system functionality
Assists in identifying problem causes, designing solutions, modifying the application or process, testing, implementation and documentation of the solution
Responsible for developing and maintaining an education program for new and current revenue cycle employees, which may include systems and process training
Responsible for assisting management with the development of audit tools and processes
May also assist in the development of corrective action plans as needed
Adheres to the hospital and departmental attendance and punctuality guidelines
Performs all job responsibilities in alignment with the core values, mission and vision of the organization
Performs other duties as required and completes all job functions as per departmental policies and procedures
Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs)
Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time
Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs
For non-clinical areas, has attended training and demonstrates usage of age- specific customer service skills

Requirements

3 - 4 years in an acute care hospital revenue cycle department with extensive knowledge of Patient Access, Coding, Charge Entry/Audit and Patient Accounting functions (Required)
Certified Patient Account Representative (CPAR) within 12 months of hire

Skills

Patient Access
Coding
Charge Entry/Audit
Patient Accounting functions
Revenue Cycle operations

Location

Albany, Georgia

Work Type

Full time

Experience Level

3 - 4 years

Education Level

4 year / Bachelor's Degree in a related field
Associate's degree with 7-8 years of experience

About the Company

Works in a well-lighted, air-conditioned area, with moderate noise levels.
May be exposed to high noise levels and bright lights.
May be exposed to limited hazardous substances or body fluids, or infectious organisms.
May be required to change from one task to another of different nature without loss of efficiency or composure.
Periods of high stress and fluctuating workloads may occur.
May be scheduled as needed including overtime