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About the Role

Senior Manager, HR Operational Risk Management is responsible for leading the management and execution of Operational Risk processes within RBC’s HR, Brand, Marketing, and Corporate Citizenship (HR-BMCC) Function. In this role you will lead the execution of Operational Risk processes ensuring adherence to RBC Risk Management Policies and Standards. You will work to develop strategic solutions to address enhancements in Risk Management, providing leadership to the team in managing Operational Risk exposures.

Responsibilities

Lead the execution of the Operational Risk Management program, in accordance with Enterprise policies and standards.
Execute Risk & Control Self-Assessment (RCSA) practices in alignment with established procedures and processes.
Report to senior leadership on topics of Operational Risk Management.
Provide recommendations for risk mitigation, developing action plans and leveraging business knowledge to support conclusions on risk exposures.
Participate in transformational projects by leading change initiative risk assessments.
Ensure embedded responsibility, ownership, and awareness of risk accountability amongst HR-BMCC leadership and downward reporting lines.
Act as a key integration point between first line HR-BMCC and second line Groups Risk Management and Risk Area Centres of Governance.
Responsible for the implementation of HR-BMCC’s Culture, Conduct & Reputation Risks program.
Oversee HR-BMCC’s Business Continuity Management program, ensuring Business Continuity Plans are documented and maintained across the HR-BMCC Function.

Requirements

Strong knowledge of RBC’s policies and procedures specific to Group Risk Management and other Risk Area Centres of Governance.
Relevant Operational Risk Management experience, delivering risk-management specific programs.
Maturity level and skill/judgement to effectively deal with senior leaders within HR.
Ability to assess and respond quickly to change and priorities with a continuous improvement mindset.
Comprehensive presentation, advocacy, and communication (verbal and written) skills.
Analytical (qualitative and quantitative) and problem-solving skills with focus on attention to detail.
Strong interpersonal skills, professionalism, and stakeholder relationship management.
Working knowledge of Governance, Risk and Compliance (GRC) solutions at RBC (e.g., Archer, EIM, ORMS).
Experience as a People Manager, overseeing and directing a team of reports.

Skills

Analytical Thinking
Communication
Long Term Planning
Multi-Level Communication
Operational Risks
Operation Risk Management
Process Improvements
Risk Control
Risk Management
Senior Management Reporting
Time Management

Location

20 KING ST W:TORONTO
Toronto
Canada

Work Type

Full time

Experience Level

Senior Manager
People Manager

Benefits

A comprehensive Total Rewards Program including bonuses and flexible benefits
Competitive compensation
Commissions
Stock where applicable
Leaders who support your development through coaching and managing opportunities.
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
A world-class training program in financial services.
Opportunities to do challenging work.

About the Company

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC.
We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.
Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.
RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Expand your limits and create a new future together at RBC.
Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Equal Opportunity

We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.
RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.