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About the Role
Join our dynamic team as a Senior HR Initiatives Specialist and play a critical role in driving operational efficiency and continuous improvement through supporting key initiatives across HR Operations. This is an exciting opportunity to work closely with cross-functional teams to analyze, design and implement optimized business processes that align with our strategic objectives.
Responsibilities
- Create and maintain comprehensive documentation including flowcharts, standard operating procedures, business requirements, business case, testing plans, project status updates and relevant reporting.
- Analyze HR operational processes and workflows to identify root cause and areas for improvements, optimization and automation.
- Facilitate workshops and interviews with stakeholders and subject matter experts to gather requirements and understand root causes.
- Support the design of new processes while collaborating with senior members of the team, as well as Technology and Digital Solutions teams.
- Monitor process performance metrics and KPIs to measure success and opportunities for further enhancements.
Requirements
- 3+ years of experience in business process analysis.
- Excellent analytical and problem solving skills with a keen eye for detail.
- Excellent communication and presentation skills.
- Experience using data and metrics to determine and drive opportunities for improvement as well as telling a story.
- Proficient in process modeling tools (eg. Visio) and project documentation tools.
- Experience in business change management, with a focus on innovative tool or techniques and digital adoption.
- HR and business operations experience.
- Certification in Lean Six Sigma or Agile.
Skills
- Business Analysis
- Business Processes
- Change Management Processes
- Continuous Improvement
- Detail-Oriented
- Emerging Technologies
- Internal Processes
- Process Analysis
- Project Delivery
- Project Planning
- Requirement Writing
- Researching
- Research Presentations
- Root Cause Analysis (RCA)
- SOP Documentation
- Stakeholder Influence
- Technical Knowledge
- Time Prioritization
Location
- 20 KING ST W:TORONTO
- Toronto
- Canada
Work Type
- Full time
- 37.5 hours/week
Experience Level
- Senior
Benefits
- Approachable and caring leaders who support your development through coaching and managing opportunities.
- Work in a dynamic, collaborative, progressive, and high-performing team that prioritizes employee well-being and work-life balance.
- Opportunities to do challenging work.
About the Company
- At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Equal Opportunity
- We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.