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About the Role

The Receptionist/Admin Assistant will perform administrative tasks and services to support effective and efficient operations throughout the agency.

Responsibilities

• Manage the front desk by answering and directing incoming calls, greeting and assisting visitors, overseeing guest management, and tracking appointments.
• Provide administrative support for special projects, including purchasing, event coordination, and clerical organization.
• Handle agency-wide tasks such as check distribution, mail management, and posting communications.
• Assist Human Resources with updating employee information, managing compliance reporting, documenting communications, and supporting administrative projects.
• Track document signatures and ensure timely reporting.
• Ensure the building operates safely and efficiently by opening and/or closing the facility as needed.
• Monitor cleanliness in communal areas and report maintenance or cleanliness issues.
• Implement and monitor new programs and tasks, ensuring effective execution and timely completion of workloads.
• Track and maintain the agency's inventory of technology and resources in collaboration with HR and team members.
• Promptly communicate and escalate issues requiring attention, ensuring proper follow-up and resolution.
• Assist with reporting and compliance tracking.
• Perform additional assignments as necessary to support the agency's evolving needs.

Requirements

• Minimum age of 18.
• Prior experience with administrative job duties preferred.
• High School Diploma or GED required.
• General flexibility.
• Valid Driver’s License required.
• Ability to assist with toileting and hygiene, which could involve lifting.
• Willingness to request reasonable accommodations if needed.

Skills

• Effective communication and collaboration with peers and supervisors.
• Active listening and contribution of ideas in a collaborative manner.
• Identification and resolution of basic issues using established guidelines.
• Adaptability to shifting tasks and priorities.
• Maintenance of productivity in a dynamic work environment.
• Support of operational efficiency by following established processes.
• Maintenance of accurate records.
• Performance of tasks with precision and care.
• Reliable, respectful, and person-centered support.

Location

• Admin Office Granite - Staten Island, NY 10303

Work Type

• Full Time

Education Level

• Associates Degree Preferred
• High School Diploma or GED required

Salary/Compensations

• $40,940.00 - $60,940.00

Benefits

• Medical, Vision, Dental, and Life Insurance for employees working 30+ hours/week.
• Employer-paid access to Telehealth Services for all employees.
• Voluntary Benefits including Accident, Disability, Legal, Identity Protection, and Pet Insurance.
• 403B Retirement Plan.
• Generous PTO & Holidays, including your birthday.
• Employee Perks such as discounts on wireless plans, entertainment, dining, and travel.
• Bi-weekly stipends for eligible cellphone and transportation expenses.
• Tuition reimbursement and career advancement programs.
• Access to the Employee Assistance Program.
• Referral Program rewards.

About the Company

• Person-Centered Care Services is a not-for-profit organization that creates social change within communities by supporting people with disabilities on their journey to self-identity and acceptance.
• We are more than just a workplace – we are a community built on our core values: sUpport, eQuity, and aCCeptance.

Equal Opportunity

• Person Centered Care Services (PCCS) is an equal opportunity/affirmative action employer.
• All qualified applicants will be considered for employment without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation, military status, prior record of arrest or conviction, citizenship status, or current employment status.
• PCCS values diverse experiences, including with regard to educational background and justice system involvement.
• Justice impacted folks who embrace our values of suPPort, eQuity and aCCeptance are encouraged to apply.
• PCCS prides ourselves in leading the way on implementing fair Chance forward hiring.
• We depend on a diverse staff to carry out our mission.