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About the Role

Payments Canada is seeking a Strategic Partnerships and Vendor Management Advisor to provide visionary leadership and direction for the team. This role is critical within the delivery pillar, responsible for developing and managing key partnerships that support the organization's mandate and delivery functions.

Responsibilities

• Identify potential strategic partners and build relationships to determine mutually beneficial opportunities.
• Develop proposals, oversee preparation, and monitor progress of contract negotiations with the legal department.
• Lead and manage multi-million-dollar contract negotiation agreements and execute partnership agreements.
• Implement strategies, processes, and procedures to ensure contract compliance between Payments Canada and service providers.
• Assess and manage risks associated with vendor relationships and strategic initiatives.
• Develop contingency plans to address potential disruptions to the supply chain or business operations.
• Partner with executives and internal stakeholders to develop and execute strategy for program delivery capacity planning and ongoing management.
• Measure progress of partnerships against clearly defined goals, KPIs, and KPRs.
• Conduct strategic opportunity assessments and external benchmarking to determine SI capabilities to achieve business objectives.
• Develop and oversee the vendor management function strategy, create the framework, support and build the vendor management roadmap, and initiative work plans.
• Develop and manage budgets related to vendor relationships and strategic initiatives.
• Identify cost-saving opportunities and implement measures to optimize expenses.
• Oversee the development and maintenance of the vendor management program, including processes, tools, guidelines, reporting, and continuous improvement.
• Collaborate with business and vendor leadership teams as a strategic partner to provide in-depth vendor expertise.
• Establish and maintain effective design and execution of vendor performance related controls.
• Oversee vendor relationships across the organization to ensure they contribute to the overall financial health.
• Provide strategic visioning on the future direction for Payments Canada in alignment with the organization’s overall mandate to internal Executives.
• Act as a business interface between leadership, members, Bank of Canada, and other external stakeholders.
• Establish effective processes to brief the Chief Delivery Officer and the Executive Leadership Team (ELT) on regular updates and strategic recommendations.
• Act as an ambassador for Payments Canada within the payments ecosystem and represent the organization in external meetings and forums.
• Attend select committees, including the Board and its subcommittees, Member Advisory Council (MAC), and Stakeholder Advisory Council (SAC), as required.
• Oversee and facilitate collaboration with internal and external stakeholders to achieve desired outcomes within the Delivery pillar.
• Build and maintain effective relationships with regulators, members, external stakeholders, public authorities, and domestic/international counterparts.
• Provide guidance, advice, and support to ELT, core operations, Modernization, operational committees, and Advisory councils on government relationship building.
• Develop, implement, and maintain a divisional strategy aligned with the organizational strategy to enhance or sustain existing services and identify opportunities for new services.
• Attract and retain professionals with the necessary skill sets and competencies to deliver Payments Canada’s strategic priorities.
• Provide strong leadership to the divisional team, ensuring necessary tools and support are in place for success.
• Monitor and measure performance of divisional goals against Payments Canada’s strategic goals and plans supporting the corporate scorecard.
• Manage the talent management cycle, including workforce planning, recruitment, performance management, staff development, and succession planning.
• Develop group and individual development plans to support a culture of continuous learning and development.
• Establish and operate within budget, ensuring compliance with budgetary and financial administration requirements.
• Champion the Payments Canada culture, encourage an open and energetic working environment, and demonstrate support for organizational objectives.

Requirements

• Bachelor’s degree with major course work in business, supply chain management, or related field.
• MBA or advanced degree in a related field is considered an asset.
• Minimum of fifteen years of progressive leadership experience, leading teams in a complex and multifunctional environment.
• Strong understanding of payment systems, financial services technology, and in-depth knowledge of national clearing and settlement systems.
• Excellent contract negotiation skills combined with the ability to understand and interpret contractual terms and conditions.
• Relevant experience in development and maintenance of strategic partnerships.
• Experience in the oversight of contract management & vendor management life cycle.
• Superior communication skills, oral and written; ability to convey complex information in easily understood terms.
• Proven demonstration of experience in managing various stakeholders with competing priorities.

Skills

• Builds a continuous learning and development environment.
• Demonstrates confidence in the face of authority.
• Formulates broad strategies on multi-dimensional strategic issues.
• Makes complex decisions in the face of ambiguity.
• Understands and uses organizational politics, issues, and external influences.
• Designs and coordinates improvements in complex systems.
• Demonstrated ability to influence.

Location

• Hybrid (remote/office)

Work Type

• Hybrid
• Full-time

Experience Level

• Minimum of fifteen years’ of progressive leadership experience

Education Level

• Bachelor’s degree in business, supply chain management or related field
• MBA or advanced degree in a related field

Salary/Compensations

• Target starting rate: $191,250

Benefits

• Flexible, hybrid (remote/office) environment.
• Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (if eligible).
• Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employees with contracts 12 months and over).
• Paid time off: minimum four weeks paid vacation, sick and personal days, December holiday shutdown and cultural holiday observance days.
• 26 weeks of paid maternity and parental leave top-up (if eligible).
• Rewards and recognition program.
• Access to office gym facilities.
• Internal and external professional development opportunities.
• Fun team and organizational events.
• Monthly all staff forums led by our Executive Leadership Team.

About the Company

• Payments Canada is at the forefront of the Canadian payment ecosystem, making payments easier, smarter, and safer for all Canadians.
• We own and operate payment systems that process hundreds of billions of dollars’ worth of payment transactions every business day.
• We are a public purpose, non-profit organization situated at the center of Canada’s payment ecosystem.
• We convene ecosystem participants to discuss their multiple and diverse interests and ideas and to navigate industry-level challenges.
• Our values are: Inspire trust, build community and enable change.
• Our culture fosters authenticity, collaboration, innovation, and development.
• We empower one another, make meaningful contributions that impact the organization and our country.
• We develop and nurture meaningful connections that drive innovation in our ecosystem.

Equal Opportunity

• We are an equal opportunity employer and value diversity at our company.
• Our recruitment process uses automated tools, but not generative AI, to objectively screen and evaluate applications.
• Our trained recruitment professionals and hiring managers always make the final hiring decisions.
• We are committed to making everyone feel they can be themselves and thrive at work.
• We are committed to building on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are valued.
• We are committed to employment equity and actively encourage applications from women, Aboriginal people, persons with disabilities and visible minorities.
• If selected for an interview, please advise us if you require special accommodation by emailing hrinfo@payments.ca.
• Preference will be given to Canadian citizens and permanent residents.