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About the Role
You’ll play a key role in keeping the business running smoothly, working closely with the wider team and supporting day-to-day operations.
Responsibilities
- Sending invoices and quotes to clients via the company portal
- Logging new jobs on internal systems
- Ordering materials for upcoming work
- Answering incoming calls and handling enquiries
- Booking work in with clients
- Making follow-up calls to check work has been completed and invoices received
Requirements
- Able to commute to advertised address
- Customer service experience required
Skills
- IT literate
- Must know how to use Microsoft Office package particularly Excel
- Must have organisation skills
Location
- England
- Wales
Work Type
- Full-time
- Apprenticeship
Experience Level
- Entry Level
Education Level
- Level 3 Business Administration apprenticeship
Benefits
- Apprenticeship training delivered by Skills for Security
- Remote training sessions twice a month
- Tutor-led sessions via Microsoft Teams
About the Company
- Telcam is a UK-based fire and security systems company founded in 2000.
- It provides CCTV, intruder alarms, fire alarms, access control, and automated security solutions for commercial, residential, and public sector clients.
- The company is NSI Gold certified and offers installation, maintenance, and 24/7 support across England and Wales.