About the Role
Person Centered Services is seeking a Care Coordinator to be responsible for coordinating all aspects of an individual's care, including health and behavioral healthcare, community supports, and other necessary services. The role involves a holistic approach to care, utilizing core service standards and promoting individual well-being.
Responsibilities
- Completes required assessments using person-centered planning techniques.
- Develops a comprehensive, person-centered Life Plan with the individual and their support network.
- Supports the individual in directing their own planning process.
- Reviews the Life Plan with the individual's interdisciplinary team at least annually and after life-changing events.
- Coordinates all aspects of an individual's care.
- Manages a caseload, tailoring services to individual needs.
- Completes program enrollment and eligibility documentation.
- Secures consents and authorizations for information sharing.
- Develops and maintains appropriate records.
- Completes and reviews paperwork for case files and reports.
- Completes documentation and billing in a timely manner.
- Travels frequently to meet with individuals in various settings for assessments and services.
- Accompanies individuals to appointments.
- Collaborates with providers and service support team members.
- Initiates incident reports and ensures regulatory compliance.
- Monitors individual satisfaction with supports and services.
- Ensures case files comply with regulations and policies.
- Provides quality-driven, cost-effective, and culturally appropriate services.
- Commits to a respectful, just, and supportive environment.
- Performs other duties as assigned.
Requirements
- A valid New York State driver's license is required. If residing in a bordering state, a valid driver's license from that state is acceptable for employment in New York.
Skills
- Knowledge of developmental disabilities, chronic disease, and social determinants of health.
- Strong knowledge of OPWDD funded services and supports.
- Experience with motivational interviewing.
- Experience writing SMART goals.
- Knowledge of person-centered planning regulations.
- Ability to build relationships and communicate effectively.
- Encourages community integration.
- Demonstrates cultural competence.
- Demonstrates ethical and professional responsibilities and boundaries.
- Demonstrates capacity to use Health Information Technology to link services and facilitate communication.
- Knowledge of confidentiality regulations.
- Organizational and time management skills.
- Ability to prioritize.
- Proactively approaches professional responsibilities.
- Completes work in a timely manner.
Location
- West Seneca, NY
Work Type
- Hybrid Schedule
- Onsite (first 90 days)
Experience Level
- 2 years relevant experience (with Bachelor's or RN)
- 1 year relevant experience (with Master's)
Education Level
- Bachelor's degree
- Licensed Registered Nurse (RN)
- Master's degree
Benefits
- 20 Days of paid time off (PTO) in the first year, increasing to 25 Days in the second year
- 13 Paid Holidays
- Comprehensive health insurance plans (Medical, Dental & Vision)
- 401(k) with company match (50% of the first 6% up to 3%)
- Company-paid basic life insurance
- Company-paid long-term disability
- Lifestyle Spending Account ($500 for wellness eligible expenses)
- Employee Discount and Wellness Programs (3 paid hours per week for exercise, volunteering, or personal wellness)
- Professional development opportunities (mentorship program, ongoing coaching)
- New Employee Orientation (NEO)
About the Company
- Person Centered Services is dedicated to making a difference in the lives of people with intellectual and developmental disabilities.
Equal Opportunity
- Person Centered Services has a commitment to equal employment opportunity for all staff and applicants for employment. Employment decisions are made without regard to race, color, religion, creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability, atypical hereditary cellular or blood trait, genetic information or refusal to submit to a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.
