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About the Role

TJ Maxx is seeking individuals to grow their careers by delivering a highly satisfactory customer experience through engaging interactions, embodying customer experience principles, and maintaining a clean store environment. This role adheres to operational, merchandise, and loss prevention standards, with opportunities for cross-training to support business needs.

Responsibilities

• Delivers a highly satisfied customer experience.
• Engages and interacts with all customers.
• Embodies customer experience principles and philosophy.
• Maintains a clean and organized store environment.
• Adheres to all operational, merchandise, and loss prevention standards.
• May be cross-trained to work in multiple areas of the store.
• Role models established customer experience practices.
• Supports and embodies a positive store culture.
• Accurately rings customer purchases/returns and counts change.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and procedures.
• Accurately processes and prepares merchandise for the sales floor.
• Initiates and participates in store recovery.
• Maintains organizational, cleanliness, and recovery standards.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Performs other duties as assigned.

Requirements

• Possesses excellent customer service skills.
• Able to work a flexible schedule.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Skills

• Customer Service
• Communication
• Organization
• Attention to Detail
• Multi-tasking
• Adaptability
• Teamwork

Location

• Fayetteville, NY

Work Type

• Full-time
• Part-time

Experience Level

• Entry Level

Salary/Compensations

• $16.00 to $16.50 per hour

Benefits

• Associate discount
• EAP
• Smoking cessation program
• Bereavement leave
• 401(k) Associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union membership
• Referral bonuses
• 401(k) match (for eligible associates)
• Medical insurance (for eligible associates)
• Dental insurance (for eligible associates)
• Vision insurance (for eligible associates)
• HSA (for eligible associates)
• Health care FSA (for eligible associates)
• Life insurance (for eligible associates)
• Short-term disability (for eligible associates)
• Long-term disability (for eligible associates)
• Paid parental leave (for eligible associates)
• Paid holidays (for eligible associates)
• Paid vacation (for eligible associates)
• Paid sick leave (for eligible associates)
• Auto insurance discounts
• Home insurance discounts
• Scholarship program
• Adoption assistance

About the Company

• TJX Companies is a Fortune 100 company and the world's leading off-price retailer.
• Operates TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx.
• Offers opportunities for growth, exploration, and achievement.
• Fosters diversity, collaboration, and employee development.
• Has four global Home Offices, Distribution Centers, and Retail Stores.

Equal Opportunity

• TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law.
• TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
• Applicants with arrest or conviction records will be considered for employment.