Gestionnaire de comptes clés / Key Account Manager at IQVIA | CA | Rezi

Gestionnaire de comptes clés / Key Account Manager at IQVIA

Gestionnaire de comptes clés / Key Account Manager

IQVIA · CA

3 weeks ago

Gestionnaire de comptes clés / Key Account Manager

IQVIA · CA

a month ago
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About the Role

STI Technologies (an IQVIA company) is a Canadian leader in patient support and reimbursement assistance programs. STI's mission is to create and deliver intelligent solutions that connect healthcare stakeholders and improve patient engagement and outcomes. This role is responsible for driving revenue growth in Reimbursement and Patient Support Solutions by identifying client challenges, uncovering new opportunities, and aligning IQVIA’s solutions to deliver measurable value.

Responsibilities

  • Responsible for consultative sales approach aligned with client accounts to drive business growth and strengthen client relationships.
  • Develop and execute strategic account plans based on a deep understanding of client priorities, tailoring engagement approaches to diverse stakeholder audiences while achieving revenue targets.
  • Partner closely with delivery, solutions, product, and multi-disciplinary teams to enhance client satisfaction and business outcomes.
  • Lead internal cross-functional teams to identify innovative solutions, evaluate new opportunities, and address client challenges.
  • Manage program renewals by maintaining current contracts and leading end-to-end renewal execution for ongoing client programs.
  • Achieve growth targets across reimbursement solutions, patient support programs, and advanced analytics offerings.
  • Support forecasting and pipeline management through accurate documentation, contract tracking, and weekly pipeline updates.

Requirements

  • Bachelor’s/University Degree required, preferably in Business, Biosciences, or Marketing.
  • 5+ years relevant Sales and Pharma industry experience.
  • Patient Support Program (PSP) experience preferred.
  • Commercial awareness and understanding of the health technology and pharmaceutical industry.
  • Experience in market access is an asset.
  • Excellent communication skills.
  • Strong networking skills with a self-motivated, disciplined approach to account development.
  • MS Office suite required.
  • Salesforce highly preferred.
  • Approximately 30% travel, primarily to Montreal and Toronto.
  • Ability to adapt to different situations and working styles.
  • Team player with a proactive, ownership-oriented mindset.
  • Strong analytical, interpretive, and problem-solving capabilities.
  • Ability to prioritize effectively and manage time in a fast-paced environment.
  • Demonstrated leadership potential and interest in long-term career growth.
  • Eagerness to learn and take on new challenges.

Skills

  • Consultative selling
  • Business development
  • Account management
  • Strategic account planning
  • Client relationship management
  • Cross-functional team leadership
  • Program renewal management
  • Forecasting
  • Pipeline management
  • MS Office suite
  • Salesforce
  • Communication skills
  • Networking skills
  • Analytical skills
  • Problem-solving skills
  • Time management

Location

  • Montreal
  • Toronto

Work Type

  • Full-time

Experience Level

  • 5+ years

Education Level

  • Bachelor's Degree
  • University Degree

Salary/Compensations

  • $92,800.00 - $123,700.00

Benefits

  • Health benefits
  • Wellness benefits
  • Other benefits

About the Company

  • STI Technologies (an IQVIA company) is a Canadian leader in patient support and reimbursement assistance programs.
  • STI has over 25 years of experience in this field.
  • STI's mission is to create and deliver intelligent solutions that connect healthcare stakeholders and improve patient engagement and outcomes.
  • IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries.
  • IQVIA creates intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.
  • Learn more at https://jobs.iqvia.com

Equal Opportunity

  • IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, marital status, or any other status protected by applicable law.
  • Accommodations for applicants with disabilities are available in all aspects of the recruitment process upon request.
  • IQVIA is committed to integrity in its hiring process and maintains a zero tolerance policy for candidate fraud.
  • Please note that we may use artificial intelligence (AI) in the processing of your application. However, we only use AI to assist our recruitment team with the screening or assessment of candidacies, and not as a substitute for human decision-making.