About the Role
Drives repeat business by acquiring consigned items from existing clients within an assigned territory. This role focuses on re-engaging established consignors, maintaining strong client relationships, and consistently converting outreach into repeat consignment activity in a fully remote, quota-driven environment. The advisor delivers a high-touch client experience while managing contracts, setting pricing expectations, and maintaining disciplined pipeline execution.
Responsibilities
- Re-engage existing clients within assigned book
- Convert marketing-generated reactivation leads
- Drive repeat consignments through daily outreach
- Maintain consistent outbound cadence via phone/text/email
- Review contracts and set pricing expectations confidently
- Deliver a reliable, white-glove remote client experience
- Maintain CRM accuracy and clear next steps
- Generate referrals from satisfied repeat consignors
Requirements
- Ability to quickly build rapport and establish trust and credibility with clients
- Proficiency and comfortability using software such as G-Suite, Email, SalesForce, CRM
- Ability to commit to full-time hours (40 hours per week)
- Self-motivation and drive to achieve results
- Excellent verbal and written communication skills
- Exceptional attention to detail and organization skills
- A solutions-focused mentality with a growth mindset
- Adaptability and openness to change
- Professional appearance and demeanor
- Previous experience selling luxury goods and/or services
- Ability to discuss and advise customers on general fashion trends and developments in the luxury market
Skills
- G-Suite
- SalesForce
- CRM
- Relationship Building
- Operational Discipline
- Execution Excellence
- Self-Management
- Resilience
Location
- CT
- DC
- FL
- GA
- IN
- KY
- MA
- MD
- ME
- MI
- NC
- NH
- NJ
- NY
- OH
- TN
- PA
- RI
- SC
- VA
- WV
- AL
- AZ
- CA
- CO
- HI
- ID
- IL
- LA
- NM
- MN
- MO
- NE
- NV
- OK
- OR
- TX
- UT
- WA
Work Type
- Fully remote
- Full-time
Experience Level
- Quota-driven
Salary/Compensations
- $34.80 - $37.14 OTE (On-Target Earnings)
- $24.35-$26.00 hourly rate
Benefits
- Base pay plus uncapped commission
- Annual Elite Club Trip for top performers
- Monthly sales competitions
- Employee Stock Purchase Plan
- 401K with Company Match
- Medical, Dental & Vision Insurance
- Paid Parental Leave
- 9 Paid Company Holidays
- 18 Paid Time Off (PTO) Days
About the Company
- The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 40 million members.
- The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items.
- The company has hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day.
- As a sustainable company, The RealReal gives new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy.
- The company makes selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping.
- The RealReal handles all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.
Equal Opportunity
- The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status.
- The company will consider qualified applicants for a position regardless of arrest or conviction records.
- At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
