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About the Role

Provides prompt, efficient, and friendly customer service. Operates cash register accurately, scans products, and ensures store cleanliness, product quality, and supply needs.

Responsibilities

• Provides prompt, efficient, and friendly customer service.
• Smiles and greets customers in a friendly manner.
• Learns customers’ names and addresses them by name.
• Assists customers by escorting them to products, securing products out of reach, loading/unloading heavy items, and noting customer suggestions.
• Answers the telephone promptly and provides friendly, helpful service.
• Works with co-workers as a team.
• Operates cash register accurately and scans product.
• Redeems promotional coupons, food stamps, receives cash, checks, completes credit-card charge transactions, in-store charges, figures discounts, counts back change, and issues receipts.
• Places merchandise in bags or boxes and gives packages to customers.
• Assists with inventory of the department.
• Receives and checks in delivered merchandise and places in appropriate storage area.
• Fills displays and stocks shelves.
• Ensures proper maintenance of lot, including shoveling sidewalks, spreading ice melt, and hosing down the lot.
• Fills outside towel holders and replenishes window washer fluid.
• Removes trash inside and out in a timely manner.
• Checks in product, puts product away, and may review invoices.
• Understands and practices proper sanitation procedures.
• Ensures the work area is always clean and neat.
• Cleans registers, restrooms, break room, and backroom.
• Sweeps and mops the floor.
• Tends to supply needs.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.
• Orders merchandise and supplies as needed.
• Prices products for customers as necessary.
• Performs other job-related duties and special projects as required.

Requirements

• Must be 18+
• Must have the ability to solve practical problems with a variety of variables and limited standardization.
• Must be able to interpret instructions.
• Ability to do arithmetic calculations involving fractions, decimals, and percentages.
• Must have the ability to file, post, and mail materials.
• Must be able to copy data from one record to another.
• Must be able to interview to obtain basic information.
• Must be able to guide people and provide basic direction.
• Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
• Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
• Must be able to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
• Employment is contingent upon the successful completion of a pre-employment drug screen.

Skills

• Customer service
• Cash register operation
• Product scanning
• Inventory management
• Sanitation procedures
• Teamwork
• Communication

Location

• In-store

Work Type

• Full-time
• Non-Exempt

Experience Level

• No experience requirements

Education Level

• No education requirements

Salary/Compensations

• $13.00 to $16.25 per hour depending on experience

Benefits

• Visit Benefits | Hy-Vee for information on company benefits.

About the Company

• At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.