Assistant Operations Manager at Metropolis Technologies | NY, US | Rezi

Assistant Operations Manager at Metropolis Technologies

Assistant Operations Manager

Metropolis Technologies · NY, US

Today

Assistant Operations Manager

Metropolis Technologies · NY, US

10 hours ago
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About the Role

SP+ is an artificial intelligence company focused on creating checkout-free parking experiences using computer vision. We are the largest parking network in America and are reinventing parking to give people back their most valuable asset, time.

Responsibilities

  • Assist in the day-to-day management of assigned locations, ensuring operations align with contractual guidelines and fostering good client relations.
  • Participate in programs aimed at improving client and customer satisfaction.
  • Engage in the development of property-level financial and operational goals.
  • Manage day-to-day activities including customer interaction, closing reports, bank deposits, staff scheduling, frontline staff supervision, month-end reporting, auditing shift reports, time card monitoring, hiring and training, damage claim review, petty cash disbursement, and annual budget preparation.
  • Courteously assist customers by answering questions.
  • Assist in the maintenance and repair of parking equipment and general maintenance tasks as directed.
  • Report any accidents, policy violations, safety hazards, or unusual occurrences to the Facility Manager.
  • Assist with cleanup of debris, water, and oil spills.
  • Maintain thorough knowledge of the garage, surrounding streets, major landmarks, and freeways.
  • Assist the Facility Manager with other duties as needed.

Requirements

  • High School Graduate.
  • A minimum of six months of parking experience preferred.
  • Must possess a valid state-issued driver’s license with current address and acceptable driving record.
  • Speaks clearly, listens and gets clarification, and responds well to questions.
  • Writes clearly and informatively; able to read and interpret written information.
  • Strong customer orientation and positive attitude; responds to requests for service and assistance courteously and professionally.
  • Adapts to changes in the work environment; able to deal with change, delays, or unexpected events.
  • Exhibits sound and accurate judgment.
  • Regularly required to stand, walk, and use hands to handle cash and equipment.
  • Occasionally required to sit and climb or balance.
  • Occasionally lift and/or move up to 25 pounds.

Skills

  • Computer vision
  • Parking operations management
  • Client relations
  • Financial goal development
  • Operational goal development
  • Customer service
  • Staff supervision
  • Hiring
  • Training
  • Budget preparation
  • Maintenance and repair
  • Communication (oral and written)
  • Adaptability
  • Judgment

Location

  • US-NY-MANHATTAN

Work Type

  • Full-time

Experience Level

  • Minimum of six months of parking experience preferred

Education Level

  • High School Graduate

Salary/Compensations

  • $26.00 hr

Benefits

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Long/short term disability
  • Life insurance
  • Accident insurance
  • 401k
  • Paid time off

About the Company

  • SP+ is an artificial intelligence company for the real world.
  • We use computer vision to enable checkout-free parking experiences.
  • We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
  • Today, we are reinventing parking.
  • Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Equal Opportunity

  • SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law.
  • SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.