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About the Role

The role provides comprehensive reception and administrative support for the Sales & Lettings Suite and Sales Team, ensuring an efficient and effective administrative service for the Head of Residential and Sales Directors. This position also focuses on delivering excellent customer service in person, via telephone, and email.

Responsibilities

• Meeting and greeting customers, buyers, residents, tenants, landlords, and the public.
• Offering refreshments to all appointments and walk-ins.
• Managing the sales and marketing suite as a venue with strict diary management for various teams.
• Maintaining high standards of presentation in the marketing suite.
• Coordinating meeting room usage to ensure effective use and prevent clashes.
• Organizing catering and refreshments.
• Ensuring rooms are cleared immediately after use.
• Managing and troubleshooting IT issues within the sales suite, including models and interactives.
• Liaising with facilities and cleaning teams for the sales suite and show apartments.
• Providing diary management, filing, and data management.
• Completing expenses within specified time scales and company formats.
• Managing hotel bookings and flights according to schedules and budgets.
• Offering professional and proactive administration and secretarial support to leadership and the sales team.
• Assisting other leadership team members and staff with secretarial support when needed.
• Managing invoicing.
• Administering UK and international introducers.
• Supporting the organization of sales or lettings events.
• Collaborating closely with other departments.

Requirements

• Experience working as a Front of House and Team Assistant, ideally in Property Development/Construction or Sales.
• Experience managing highly confidential communication and diary management.
• Highly proficient in Outlook, Word, and Excel.
• Excellent interpersonal skills.
• Excellent attention to detail.
• Ability to work under pressure with accuracy within tight timeframes.
• Excellent organizational skills.
• Ability to use initiative under pressure.

Skills

• Front of House
• Team Assistant
• Property Development/Construction
• Sales
• Confidential Communication Management
• Diary Management
• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Interpersonal Skills
• Attention to Detail
• Working Under Pressure
• Organizational Skills
• Initiative

Location

• BPS Offices

Work Type

• Full-time
• Permanent

Benefits

• Private Healthcare
• Enhanced Pension - 10% Employer Contribution
• Life Assurance - x4 annual salary
• Holiday: 25 days per year, plus bank holidays (additional day for each yrs service, capped at 3)
• Sports and social activities throughout the year
• Employee Discounts via The Retail Power Club app
• Employee Bonus Scheme