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About the Role

As Director, Strategic Workforce Planning, you will focus on ensuring the organization has the right capacity in place to meet current and future demand. You will translate business forecasts into actionable capacity plans, balancing supply and demand across people, skills, and delivery needs. Your work enables leaders to make informed decisions, reduce risk, and deliver consistent outcomes for customers. This role blends analytical work with close collaboration across HR, Finance, and business stakeholders, with a strong emphasis on planning accuracy and scenario-based decision making.

Responsibilities

Develop short and long-term capacity plans aligned to business demand, growth forecasts, and delivery commitments
Analyze workload, utilization, and demand trends to identify gaps, risks, and opportunities
Partner with business, HR, and Finance teams to align capacity plans with workforce strategies and financial targets
Build and maintain forecasting models and planning scenarios to support decision making
Track actual capacity versus plan and clearly communicate variances and impacts
Produce regular capacity reports and insights that enable leaders to take timely action
Support continuous improvement of capacity planning processes, tools, and data quality
Contribute to planning cycles such as annual planning, quarterly reviews, and ad hoc scenario analysis

Requirements

Minimum of 10+ years of experience in capacity planning, workforce planning, or demand planning in a complex organization
Ability to analyze data and translate insights into clear, actionable recommendations
Experience building forecasts, models, or scenarios using structured planning approaches
Strong collaboration skills with the ability to work across HR, Finance, and business teams
Experience preparing reports or dashboards for leadership audiences
Proficiency with data analysis tools such as Excel or equivalent planning tools
Ability to manage multiple planning inputs while maintaining accuracy and consistency

Skills

Excel
Data analysis

Location

California (San Francisco Bay Area)
California (All Other)
Colorado
Massachusetts
New York City
Washington
Washington DC

Work Type

Full-time

Experience Level

10+ years

Education Level

Bachelors degree

Salary/Compensations

$156,360 to $296,880 (U.S.)
$187,560 to $356,280 (California - San Francisco Bay Area)
$171,960 to $326,520 (California - All Other)
$156,360 to $296,880 (Colorado)
$156,360 to $326,520 (Massachusetts)
$187,560 to $356,280 (New York City)
$171,960 to $326,520 (Washington)
$171,960 to $326,520 (Washington DC)

Benefits

Medical and dental coverage
Disability
Retirement benefits
Paid leave
Paid time off
Discretionary annual bonus program (based on performance)
Training and upskilling programs
Learning opportunities
Certification opportunities
Company-wide volunteering and giving platform

About the Company

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.
We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
Every position at Kyndryl offers a way forward to grow your career, from Junior Administrator to Architect.
We have training and upskilling programs that you find anywhere else, including hands-on experience, learning opportunities, and the change to certify in all four major platforms.
One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retain.
Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value.
Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey.
Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more.
Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.
At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences.
Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice.
This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.