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About the Role

The Cardiac Monitoring Technician for the Clinical Operations team supports Zio AT Services, responsible for delivering high-quality patient care through accurate ECG analysis in a fast-paced, collaborative environment. This is a hybrid role that includes onsite and remote work with weekly in-office attendance, requires reliable high-speed internet, and offers opportunities for professional growth. Candidates must live 50 miles of the San Francisco office, unless otherwise designated as hybrid.

Responsibilities

Review 90-second ECG strip data and related algorithm findings for clinical accuracy and completeness, utilizing iRhythm’s Transmissions tools for 100% of all records.
Continuously develop clinical knowledge, particularly ECG rhythm interpretation skills.
Perform 100% of the quality assurance of reports provided to medical professionals and provide report format modifications and additions as requested.
Communicate critical findings to medical professionals verbally and in writing, when applicable.
Contact patients via telephone to obtain follow-up transmissions as indicated, when applicable.
Adherence to HIPAA Guidelines and Good Clinical Practices.
Maintain compliance with job specific proficiency requirements, including CCT certification (RN or Paramedic may qualify).
Meet or exceed the productivity and quality metrics as defined for the role.
Successful completion of all required new hire training, onboarding, and ongoing compliance requirements.
Demonstrate the ability to perform cardiac rhythm analysis and interpretation with accuracy and consistency.
Proficiency with cardiac monitoring systems.
Strong attention to detail and accuracy in arrhythmia interpretation and cardiac rhythms.
Ability to work independently as well as collaboratively.
Effective time management skills in a fast-paced environment.
Commitment to quality, compliance, and continuous learning.
Working knowledge of medical terminology related to cardiology.
Demonstrated ability to perform cardiac rhythm analysis and interpretation with accuracy and consistency.
Ability to maintain a high level of attention to detail and accuracy in all work performed.
Demonstrated commitment to professionalism, ethical conduct, and the delivery of high-quality work products that support patient care and client needs.
May be expected to participate in cross-training and production of Zio XT Final Reports.
Perform other duties as assigned.

Requirements

Candidates are required to have a HS Diploma or equivalent.
Candidates are required to possess a valid Certified Cardiographic Technician (CCT) certification or other approved licenses or certifications (e.g., Registered Nurse (RN) or Paramedic (EMT-P)) may be accepted in lieu of CCT certification, in accordance with company policy.
Minimum of 1 year experience in healthcare, health insurance or medical device industry or the equivalent in education and/or training.
Minimum of 1 year ECG monitoring or related field, with emphasis in cardiac rhythm interpretation (CCT, Holter Technician, Cardiac Rehab, RN, Nurse, Paramedic w/Critical Care Transport).
Ability to attend local IDTF shifts as required by business needs.

Skills

Intermediate to advanced rhythm interpretation skills.
Knowledge of medical terminology specific to cardiology.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Detail-oriented with a commitment to quality and compliance.
Great work ethic and a desire to provide high quality outcomes (reports) to our clients and patients.
Strong interpersonal skills with demonstrated ability to coach, mentor, and facilitate training effectively.
Effective communication skills with the ability to communicate complex clinical content in an easy-to-understand manner.
PC Proficiency including working knowledge of Microsoft Outlook, other MS Office applications, Windows, and the Transmissions Tool.

Location

San Francisco

Work Type

Hybrid
Onsite
Remote

Experience Level

1 year experience in healthcare, health insurance or medical device industry
1 year ECG monitoring or related field

Education Level

HS Diploma or equivalent
Associate degree or two years of college course work is preferred
Certified Cardiographic Technician (CCT) certification
Registered Nurse (RN)
Paramedic (EMT-P)

Salary/Compensations

$32 - $35

About the Company

iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all.
Make iRhythm your path forward. Zio, the heart monitor that changed the game.

Equal Opportunity

As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.
iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at taops@irhythmtech.com.