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About the Role

As an Inside Sales Representative, you will be responsible for the day-to-day sales support and customer service activities for assigned accounts. You will assist in determining and understanding customers’ requirements for Arrow AEP product offerings and services.

Responsibilities

• Leverage AE Petsche and vendor programs and promotions to progress a transaction through the sales cycle.
• Manage vendor special pricing programs including submissions for pricing requests, tracking requests for approval, logging submissions and results, and notifying customers of outstanding or expiring requests.
• Involve other resources (field, brand, engineering, financing, vendor, etc.) to address issues.
• Process quotes for specified customers and/or quote revisions for mass price changes, program changes or part changes.
• Prepare orders for submission based on customer purchase orders, ensuring all required information for accurate processing is included.
• Work with vendor contacts and internal departments to solve pre-sales and post-sales problems, including End User records, programs, RMAs, maintenance contract additions and removals, invoicing, credit, and shipping issues.
• Escalate issues to management when appropriate.
• Develop opportunities and increase sales by consultative interaction with customers to achieve or exceed sales and margin quota.
• Communicate information on all significant opportunities.
• Consolidate, enter, and validate end user opportunities for assigned resellers.
• Update sales cycle progress.
• Provide a timely, accurate forecast to manager using opportunity information.

Requirements

• 2-3 years related experience and/or training (inside sales, account management, material planning, buying or program management).
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.
• Ability to communicate ideas and information in a concise, logical way.
• Ability to listen attentively and confirm the message presented.
• Ability to communicate effectively via phone and email.
• Ability to deliver sensitive communications with appropriate tact and diplomacy.
• Must be eligible for an export license or be a U.S. Person (U.S. citizen or national, lawful permanent resident, refugee, or asylee) as this role performs work covered by International Traffic in Arms Regulations.

Location

• US-CO-Denver, Colorado (Panorama Arrow Building)

Work Type

• Hybrid: 3 days in office/2 days work from home
• Full time

Experience Level

• 2-3 years related experience

Salary/Compensations

• $25.49 - $31.16

Benefits

• Medical, Dental, Vision Insurance
• 401k, with matching contributions
• Short-Term/Long-Term disability insurance
• Health Savings Account (HSA)/ Health Reimbursement Account (HRA) options
• Paid Time Off (including sick, holiday, vacation, etc.)
• Tuition Reimbursement
• Reinstatement return eligible
• Growth opportunities
• Discounted RTD Passes
• On-site Café with Catering Option
• 24/7/365 On-site Gym and Lockers, Free for Use to All Employees!
• Bike racks

About the Company

• Arrow is an equal opportunity employer.

Equal Opportunity

• All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)
• In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.