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About the Role

Heritage House, a legacy Eddy facility in Troy NY, provides trusted long-term and subacute care. Join a team of fun, supportive, and dedicated coworkers in a unique opportunity to become part of the Heritage House family.

Responsibilities

• Coordinate the efficient flow of patients and visitors.
• Greet outpatients and visitors and inform staff of arrivals.
• Answer and relay incoming telephone calls.
• Maintain staff and patient schedules.
• Prepare patient charts for visits.
• Request and retrieve patient records.
• File documents and type correspondence and reports.
• Maintain the confidentiality of patient information.
• Schedule patient consultations, follow-up visits, and simulations.
• Schedule imaging studies and other outside appointments.
• Operate telephone and department P.A. systems.
• Maintain staff, location, and meeting schedules.
• Inform staff of patient or visitor arrivals.
• Obtain prior insurance authorizations for imaging studies and procedures.
• Request accurate registration information for all patients.
• Maintain accurate daily business records and logs.
• Send and receive faxes, copy and send patient records, sort and distribute mail.
• Maintain adequate supplies and a clean work area.
• Perform transcriptionist, registration, and secretarial duties.
• Assist with special projects.
• Cross-cover for registration and input daily billing.
• Word-process inter/intradepartmental correspondence and patient correspondence.
• Word-process CQI reports and minutes.
• Create forms for reports or data collection.

Requirements

• Computer word processing skills - minimum of 55wpm required.
• Excellent communication and interpersonal skills required.
• Previous medical office reception or clerical experience preferred.

Skills

• Word processing
• Communication
• Interpersonal skills
• Medical office reception
• Clerical experience

Location

• Troy NY

Work Type

• Part time
• Day Shift

Experience Level

• Pay is based on experience, skills, and education.

Education Level

• High school graduate or equivalent required.

Salary/Compensations

• $17.25 - $22.99 per hour

About the Company

• Heritage House has been providing trusted long term and subacute care to the community since 1992.
• Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings.
• By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

Equal Opportunity

• We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.