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About the Role

The Technology Engineer Associate is a hands-on technical resource responsible for various backend compute environments including M365, Microsoft Security Suite (Purview), certificate systems, virtualization, operating systems, end-user compute devices, and automation framework. This role partners with other engineers and cross-functional teams to ensure full lifecycle, compliance, and disaster recovery readiness. This role also owns system documentation, standards, procedures, and alignment with FFIEC regulatory guidance, ensuring infrastructure reliability, audit readiness, and compliance.

Responsibilities

• Manage systems, configurations, and system stability.
• Maintain and renew digital certificates (SSL/TLS, code signing, authentication) using tools like Cyberark and Venafi.
• Monitor certificate expiration dates and initiate timely renewals to prevent service disruptions.
• Coordinate with internal teams to leverage automated certificate renewal processes.
• Assist in documenting certificate management procedures and maintaining records.
• Monitor compliance dashboards and generate reports on data loss prevention (DLP) policies and alerts.
• Assist senior engineers in onboarding data sources and managing data assets within the Purview data map.
• Troubleshoot and resolve issues related to Purview scanning, classification, and policy enforcement.
• Provide oversight on high-risk platform upgrades and migrations.
• Assist in owning the overall compliance posture for backend systems, ensuring adherence to FFIEC guidelines, audit requirements, and IT risk management policies.
• Coordinate with internal audit, risk, and compliance teams to deliver evidence and remediation plans.
• Drive continuous improvement of compliance processes.
• Support workload metrics for operational requests, system builds, migrations, and decommissions.
• Act as an escalation point for major incidents and coordinate with leadership during crisis events.
• Collaborate with architecture, application, and infrastructure teams to ensure technology decisions align with enterprise goals.
• Champion disaster recovery planning, test execution, and after-action review improvements.
• Ensure all backend system documentation is accurate, current, and meets audit standards.
• Review and approve daily/weekly/monthly operational and compliance reports.
• Promote documentation as a core operational discipline across the team.
• Report team performance metrics and operational health to IT leadership.
• Ensure IT solutions align with business needs.
• Perform special projects and additional duties as required.
• Adhere to regulatory and compliance policies and standards, and complete required compliance trainings.
• Maintain compliance with applicable federal, state, and local laws and regulations.

Requirements

• High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent required.
• Minimum 2+ years managing small to medium-scale technology programs or in a technology engineering capacity.
• Proficient with Microsoft and Linux operating systems.
• Proficient with certificate management.
• Strong knowledge of Microsoft 365 environments including Entra, Defender, and Purview.
• Strong knowledge of Data Governance (data classification, data retention, data lifecycle management, data labeling) within Microsoft Purview.
• Strong knowledge of data loss prevention policies and governance.
• Strong knowledge of Intune managed devices, MDM, MAM, and zero touch deployments.
• Working knowledge of Disaster Recovery execution.
• Familiarity with Ansible and infrastructure automation workflows.
• Demonstrated understanding of system lifecycle, patching, and EOL remediation.
• Awareness of FFIEC, SOX, HIPAA, NIST, or similar compliance frameworks.
• Strong documentation and cross-functional communication skills.
• Microsoft Certified Professional - Windows Server Hybrid Administrator Associate, CompTIA Server+, or Certified Information Systems Auditor (CISA) certifications are a plus.

Skills

• Microsoft 365 environments (Entra, Defender, Purview)
• Data Governance (data classification, data retention, data lifecycle management, data labeling)
• Data loss prevention policies and governance
• Certificate management (public key infrastructure, on-premises Microsoft certificate stores)
• Enterprise certificate management (CyberArk, Venafi)
• MECM administrators and distribution points
• Intune Managed devices (MDM, M365, BitLocker)
• Communication skills
• Customer service orientation
• Hardware lifecycle principles
• Asset management
• Patching, upgrades, and system lifecycle compliance
• Audit readiness
• Documentation quality
• FFIEC and internal compliance policies
• Relationship building
• Stakeholder engagement
• Proactive collaboration
• Cross-functional insights
• Client relationship management
• Needs identification
• Tailored solution delivery
• Positive work culture support
• Productive work environment
• Microsoft and Linux operating systems
• Ansible
• Infrastructure automation workflows
• Disaster Recovery execution

Location

• Troy, MI 48098

Work Type

• Occasional travel for team collaboration, datacenter and colocation work.

Experience Level

• 2+ Years managing small to medium-scale technology programs or in a technology engineering capacity

Education Level

• High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent

Salary/Compensations

• $57,381.00 - $95,142.00

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Comprehensive leave program

About the Company

• Flagstar is an Equal Opportunity Employer.
• We are committed to providing clear and accurate compensation information in accordance with applicable laws.
• Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law.
• Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment.

Equal Opportunity

• Qualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance, as applicable.