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About the Role

Base is seeking a highly organized and execution-focused Deployment Operations Associate to manage the day-to-day operational tasks involved in utility partnerships, ensuring projects progress smoothly from deal signing to Permission to Operate (PTO). This role is crucial for managing pipeline execution, scheduling, interconnection, and coordination to maintain project momentum.

Responsibilities

• Support new utility partnerships by executing daily pipeline tasks, monitoring project statuses, and addressing aging deals.
• Maintain accurate project records in the CRM, including updating deal stages, correcting data, and ensuring completeness.
• Assist with utility interconnection processes by preparing and tracking submissions and securing approvals.
• Coordinate installation and commissioning handoffs between Base teams and utility partners to meet schedules.
• Communicate with utility representatives to gather information, follow up on outstanding items, and resolve project issues.
• Track partner requirements, documentation, approvals, and actions for a high volume of deployments.
• Identify and escalate stalled projects or deviations from standard processes.
• Support pipeline reporting by maintaining clean data and compiling updates on installations, commissioning, and PTO.
• Identify and flag opportunities to improve daily workflows and operational efficiencies.

Requirements

• 1+ years of experience in operations, project coordination, customer operations, or a similar high-volume execution-focused role.
• Strong organizational and time management skills with the ability to manage multiple projects and tasks simultaneously.
• Excellent attention to detail and a history of maintaining accurate information.
• Strong written communication skills for professional external communication.
• Experience working in a CRM or other operational system of record.
• Ability to follow established processes and identify when escalation is needed.
• Comfortable working across multiple teams and coordinating handoffs.
• Ability to manage competing priorities and deadlines effectively.
• Experience in energy, utilities, construction, field services, or a similarly complex operational environment is a plus.
• HubSpot experience is a plus.

Skills

• Organizational skills
• Time management skills
• Attention to detail
• Written communication skills
• CRM experience
• Process management
• Coordination
• Prioritization
• Problem-solving

Location

• Onsite

Work Type

• Full-time

Experience Level

• 1+ years

About the Company

• Base is America’s next-generation power company focused on rebuilding the electricity grid with a network of distributed batteries.
• We are engineers, operators, and creatives solving complex, interdisciplinary challenges.
• Base is a startup where priorities shift and evolve quickly, and the role may expand or change based on business needs.