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About the Role

This role provides hands-on support to the Product Quality and Product Development teams by managing a product retains library, conducting weekly product evaluations, and contributing to continuous improvement of product quality. The Product Quality Lab Technician prepares and evaluates food products, analyzes data and customer feedback, and helps ensure that products meet quality, safety, and customer satisfaction standards.

Responsibilities

Manage first production retains, including proper storage, cataloging, and organization of samples.
Lead the cooking, preparation, and presentation of samples for weekly end-of-shelf-life evaluations.
Conduct independent product quality evaluations to assess sensory attributes, product performance, and consistency.
Perform store walks to investigate potential product quality issues and gather real-world observations.
Report evaluation results, investigation findings, and trend insights to internal stakeholders in a clear and timely manner.
Maintain, clean, and organize the product quality lab, equipment, and retains library to ensure a safe and efficient workspace.
Update and help improve lab policies, procedures, and documentation to reflect current practices and standards.
Perform miscellaneous product quality and administrative duties as needed to support the Product Quality team.
Analyze customer feedback, identify trends, and contribute to root cause analysis and problem-solving efforts.
Collaborate closely with Product Quality and Product Development teams to support initiatives that enhance product performance and customer satisfaction.

Requirements

1–2 years of experience working in the consumer-packaged goods industry or a laboratory setting.
Experience with food preparation, laboratory work, or consumer-packaged goods product handling.
Ability to manage multiple projects and priorities simultaneously and deliver against rapid timelines.
Strong attention to detail and exceptional organizational skills, with the ability to anticipate team needs.
Excellent verbal and written communication skills and the ability to excel in team settings.
Computer proficiency and familiarity with Microsoft Office applications (such as Word, Excel, and PowerPoint).
Good typing skills with a high degree of accuracy.
Experience in data analysis, particularly in root cause problem solving.
Comfort working with lab equipment and following general laboratory techniques.
Understanding of basic food safety principles and food handling best practices.

Skills

Food Science
Culinary Arts
Nutrition
Quality Assurance
Food preparation
Laboratory work
Consumer-packaged goods product handling
Data analysis
Root cause problem solving
General laboratory techniques
Basic food safety principles
Food handling best practices
Product development
Quality assurance
General food or manufacturing processing
Culinary skills
Cooking
Smartsheet
Project management tools
Data management tools
Structured store walks
Analytical mindset
Continuous improvement
Customer-facing environment
Microsoft Office Suite

Location

Austin, TX

Work Type

Contract
On-site
Hybrid

Experience Level

1-2 years

Education Level

Bachelor's or Associate's degree in Food Science, Culinary Arts, Nutrition, Quality Assurance, or a related field

Salary/Compensations

$18.00 - $19.00/hr

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

About the Company

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe.
Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies.
We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.
With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500.
We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

Equal Opportunity

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.