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About the Role

The Product Owner II is responsible for executing the strategic direction, continuous improvement, and functional and technical roadmap for a product or experience. This role involves working with cross-functional teams to understand market differentiation, build scalable experiences, and manage the product lifecycle to meet defined goals.

Responsibilities

• Ensure technical design supports objectives and measures appropriately, tying back to concept objectives supporting business goals.
• Lead the technical design process, applying experience, research, and due diligence to development and architecture planning and execution.
• Evaluate existing solutions or explore new solutions.
• Prioritize the product backlog as a list of work for development derived from the product roadmap and its requirements.
• Determine overall project timelines and use tactical sessions/documents to capture and track planned features.
• Define deliverable scope according to project plans and outline achievement methods.
• Utilize retrospectives to reflect on collaboration and identify improvements for upcoming projects or sprints.
• Conduct demos to showcase product or project value to business groups.
• Manage the product or product portfolio roadmap as a shared source of truth outlining vision, direction, priorities, and progress.
• Define and track KPIs and measurable success criteria.
• Perform related duties as assigned or requested.

Requirements

• In-depth knowledge of associated technology areas that could impact area of responsibility.
• Excellent verbal and written communication skills, including the ability to translate complex technical concepts into understandable terms.
• Tailor communication to audience, mediate and facilitate communications between others.
• Communicate architecture to all levels of management and customers.
• Ability to gain buy-in from stakeholders to resolve significant architecture issues.
• Epic experience in Hospital Billing, Professional Billing, HIM and Access.

Skills

• Healthcare technology experience preferred.

Location

• New York metro area

Work Type

• Full-time

Experience Level

• Nine or more years of related experience.

Education Level

• Bachelor’s degree in a technical or healthcare discipline.
• Epic certification is preferred.

Salary/Compensations

• $120000 - $180060 Annually

About the Company

• The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence.
• We share a common dedication to delivering outstanding patient care.
• When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare.
• We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.
• At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow.
• We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization.
• Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences.
• We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally.
• Explore this opportunity and be part of the next chapter in our history.
• Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education.
• Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it.
• Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment.
• The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers.
• We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology.
• New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology.
• U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children’s Hospital among the country’s best in several pediatric specialties.
• The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges.
• Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity

• The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws.
• We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law.
• We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported.
• Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.