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About the Role

Provides clerical and administrative support for funeral operations, including interacting with the public, managing inquiries, and assisting with funeral and cremation services. Attendance at monthly staff meetings is expected.

Responsibilities

• Delivers and sets up floral arrangements, chairs, caskets, urns, photos, and other personal items for services.
• Prepares documents related to services, cremations, and maintenance.
• Assists with the preparation of remains, including dressing and lifting, or operating the crematory as permitted by law.
• Performs office duties such as answering phones, operating office equipment, and managing multi-line phone systems.
• Runs errands for floral delivery, supply pickup, and document retrieval.
• Serves as an usher, parks cars, and fulfills transportation requirements.
• Drives Funeral Home vehicles for services and family transportation.
• Ensures refreshments are available where legally permitted.
• Assists with visitations, memorial, and funeral services, including setup and preparation of remains.
• Greets and assists client families and visitors at the office.
• Accommodates family needs during services and visitations.
• Washes and cleans funeral home and client vehicles as needed.

Requirements

• High school diploma or equivalent.
• Previous customer service and/or sales experience preferred.
• Proficiency with MS Office suite and databases preferred; ability and willingness to learn required.
• Valid state driver’s license with an acceptable driving record required.

Skills

• High level of compassion and integrity.
• Clear and concise verbal and written communication skills.
• Professional behaviors.
• Team player.

Location

• US-NY - Williamsville

Work Type

• Part-time

Education Level

• High school diploma or equivalent

Salary/Compensations

• $17.00/Hourly

Benefits

• Part-time associates working an average 20 hours a week may be eligible for 401(k).

About the Company

• Our associates celebrate lives. We celebrate our associates.