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About the Role

The Assistant Store Manager at Sprouts Farmers Market is responsible for directing all business processes at their assigned store and delivering positive results. This role requires competence in all departments to ensure the team executes programs and processes to drive sales and efficiency. The Assistant Store Manager inspires and motivates a team committed to superior customer service in a fast-paced, friendly environment, while ensuring compliance with company standards. They also oversee the entire store in the absence of the Store Manager, driving store sales, team member engagement, and customer advocacy through strong leadership.

Responsibilities

• Positively shape the store culture by modeling leadership behaviors aligned with Sprouts values.
• Develop the store leadership team to deliver an exceptional customer experience by motivating and engaging team members.
• Lead a team of approximately ten people with courtesy, respect, integrity, and care.
• Motivate and develop the management team by embracing, leading, advocating, and consistently modeling Sprouts leadership behaviors.
• Celebrate store successes and identify/address opportunities for perpetual improvement.
• Consistently evolve customer satisfaction by positioning and teaching team members to exceed customer expectations.
• Demonstrate advanced product knowledge when assisting customers and training store team members.
• Communicate expectations, policy changes, new initiatives, and product knowledge.
• Provide and receive constructive feedback and direction for effective communication and collaboration.
• Confidently and effectively address emergencies, crises, equipment failures, and resolve issues with urgency.
• Manage inventory, labor, and expenses at optimum levels and meet targets.
• Maintain compliance with all safety and food safety recommendations and requirements.
• Identify safety, security, and loss prevention concerns and address them with the BPS team.
• Ensure federal, state, and company regulations and standards are met or exceeded.
• Drive sales growth and store experience execution, anchoring on Educate and Enrich standards.
• Master and create an obsession around top item in-stock conditions through effective fresh item management, perpetual inventory, and computer-assisted ordering.
• Oversee inventory management, including ordering, receiving, unloading, stocking, facing, and rotating merchandise.
• Oversee invoicing from distribution centers and vendors, reporting discrepancies as needed.
• Lead Receivers and backroom organization, cleanliness, and safety.
• Help build and maintain displays on the sales floor, compliant with company programs and standards.
• Verify all products are fresh, labeled, and priced accurately.
• Oversee price changes and remain up-to-date on sale prices.
• Supervise Department Managers and assigned team members, including directing work, evaluating performance, coaching leaders, assigning responsibilities, identifying development opportunities, and making recommendations regarding employment decisions.

Requirements

• Be at least 21 years of age.
• Have a high school diploma or equivalent.
• 1-3 years of retail experience; or an acceptable combination of education and experience.
• Demonstrated success leading non-perishable and perishable department operations with integrity.
• Professional communication skills, both written and verbal.
• Attention to detail, analytical, and solution-focused decisiveness.
• Proficient in Microsoft Office, bookkeeping/accounting, time and attendance, and human resources software.
• Be flexible to work a schedule that changes based on business needs, including nights, weekends, and holidays.
• Have and maintain Food Safety certification.
• Able to lift 60 pounds between 15 inches and 70 inches above the ground, lifting heavier items occasionally.
• Pushing and pulling racks and U-boats of merchandise is common.
• Stand on hard surfaces continuously, walk up to 2 miles, reach vertically, and transfer items horizontally.
• Wear PPE consistent with task assignment, including non-slip, closed-toe shoes, long pants, and gloves.
• Tools and equipment used include phone, computer, ovens, freezers, meat and cheese cutters, grinders, scales, mixers, box cutters, scanners, cash register, carts, and pallet jacks.

Skills

• Leadership
• Customer Service
• Team Motivation
• Communication
• Product Knowledge
• Inventory Management
• Sales Growth
• Microsoft Office
• Bookkeeping/Accounting
• Time and Attendance Software
• Human Resources Software
• Food Safety Certification

Location

• Store Location

Work Type

• Full-time

Experience Level

• 1-3 years retail experience
• Management experience

Education Level

• High school diploma or equivalent
• Degree in business management, marketing, retailing, communications, advertising, or related field preferred

Salary/Compensations

• $70,304.00 - $110,100.31 / year

Benefits

• Competitive pay
• Sick time plan
• Vacation accrual plan
• Opportunities for career growth
• 15% discount on all purchases
• Flexible schedules
• Employee Assistance Program (EAP)
• 401(K) Retirement savings plan with company match
• Company paid life insurance
• Contests and appreciation events
• Bonus based on company and/or individual performance
• Affordable benefit coverage, including medical, dental and vision
• Health Savings Account with company match
• Pre-tax Flexible Spending Accounts for healthcare and dependent care
• Company paid short-term disability coverage
• Paid parental leave for both mothers and fathers
• Paid holidays
• DailyPay - access earned wages the next business day

About the Company

• Sprouts Farmers Market is a neighborhood grocery store focused on customer service, offering high-quality, farm-fresh produce, natural meats, and bulk goods in a fun, friendly, old-fashioned farmer’s market setting.
• The company is fast-paced and rapidly growing, with teams that pride themselves on empowering others.
• Sprouts is committed to fostering an inclusive, respectful, and caring workplace culture.
• Team Member Resource Groups (TMRGs) create spaces for connection, support, and growth.

Equal Opportunity

• Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance.
• California Residents: We collect information in accordance with California law, please see here for more information.