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About the Role

The Sous Chef is responsible for assisting in the overall success of the food program, adhering to client guidelines, OSHA, Health Department regulations, and Guckenheimer food quality standards. This position oversees daily operational tasks, menu execution, production, purchasing, sanitation, and safety, while also motivating and training staff.

Responsibilities

• Oversee daily operational tasks, menu execution, production sheets, and pars.
• Manage food purchasing, sanitation, and safety protocols.
• Motivate, train, develop, and direct employees to achieve operational objectives.
• Communicate daily with the Executive Chef regarding catering needs and ordering.
• Provide high-quality service in accordance with ISS/Guckenheimer and client standards.
• Utilize food preparation procedures according to federal, state, and local guidelines.
• Assist the Executive Chef with administrative duties, including attendance and human resources.
• Monitor and review HACCP logs.
• Assemble RTE menu items according to recipes and core standards.
• Clean and sanitize work areas and equipment following regulatory rules.
• Support management with monthly inventory.
• Notify management of concerns with product quantities, food/equipment safety, or other issues.
• Attend all daily meetings.
• Report all accidents and injuries in a timely manner.
• Communicate with team members regarding needs and support capabilities.
• Support in other functions and/or locations as business demands.
• Perform other duties and responsibilities as assigned.
• Ensure high-quality food items, catering requests, and contracts are creative, well-prepared, and presented cost-effectively.
• Follow Guckenheimer's food standards guidelines.
• Ensure products and ingredients are purchased according to Guckenheimer's purchasing standards and sustainability commitments.
• Work with the management team to ensure display, catering, and café service meet account standards.
• Ensure kitchen waste is disposed of properly and sustainably.
• Facilitate weekly team meetings regarding upcoming events.
• Train and supervise staff.
• Maintain proper uniform standards.
• Assist in staff reviews, coaching sessions, and disciplinary actions.
• Ensure all trainings are completed in a timely manner and documented.
• Represent the company in a courteous, efficient, and professional manner.
• Interact with customers and resolve complaints in a friendly and service-oriented manner.
• Communicate with the Client honestly, accurately, and in a timely manner.
• Review weekly participation and make recommendations affecting food budget or service levels.
• Maintain and monitor labor with business forecasts and budget.
• Ensure food cost meets budgetary goals weekly.
• Ensure overall café meets standards and oversee daily appearance and upkeep.
• Supervise the proper presentation of food.
• Adhere to Guckenheimer's standards for décor, ensuring it represents the season and food served.
• Edit daily signage for proper spelling, allergens, and descriptions.
• Adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures.
• Actively participate in HSEQ training and report potential hazards or compliance concerns.

Requirements

• Prioritize communication, consistency, quality, presentation, and food safety.
• Ensure kitchen organization and cleanliness provide a safe environment.
• Follow Workplace Safety guidelines, policies, and SOPs daily.
• Follow Food Safety guidelines, policies, and SOPs daily.
• Follow HACCP guidelines, policies, and SOPs daily.
• Follow all internal audit guidelines, policies, and SOPs daily.
• Follow Guckenheimer guidelines, policies, and SOPs daily.
• Employee must be able to work under pressure and time deadlines during peak periods.
• Work in a standing position for long periods of time (up to 8-10 hours).
• Reach, bend, stoop, push and/or pull, and frequently lift up to 25 pounds.
• Utilize team lift, transportation carts, and any other means of assistance when dealing with heavy loads.

Skills

• Food preparation
• Menu execution
• Food purchasing
• Sanitation
• Safety protocols
• Staff motivation
• Staff training
• Supervision
• Inventory management
• HACCP
• Customer service
• Communication
• Problem-solving
• Financial management
• Retail display
• HSEQ compliance

Location

• Onsite

Work Type

• Full-time
• Hourly

Experience Level

• Assistant Chef level

Salary/Compensations

• $35.00 per hour - $36.00 per hour

Benefits

• Medical insurance
• Dental insurance
• Life insurance
• Disability insurance
• Comprehensive leave program

About the Company

• ISS offers a variety of benefits to full-time employees.
• As a global organization, ISS Group is committed to making the international community more resilient and just for all people.
• We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background.
• We look to lead our industry by example and to positively influence the market wherever we operate.

Equal Opportunity

• We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background.