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About the Role
We are seeking a Bartender to join our team! In this role, your day is shaped by movement, energy, and connection. You’ll spend your time providing prompt and courteous service to all bar guests, including taking orders, suggestive selling, preparing and serving beverages, and the clearing/setting of the bar top and tables. You will play a key role in fostering a high-energy environment driven by passion for excellence.
Responsibilities
- Providing prompt and courteous service to all bar guests
- Taking orders
- Suggestive selling
- Preparing and serving beverages
- Clearing and setting the bar top and tables
- Delivering fast, accurate service while maintaining a friendly, engaging presence with guests
- Executing all responsibilities with professionalism, precision, and a consistent focus on creating an exceptional guest experience
- Anticipating guest needs
- Exceeding expectations
- Establishing genuine connections
- Reconciling transactions at the end of each shift
- Cashing out
- Maintaining a balanced bank
- Ensuring sequence of service is followed for all guests
- Accommodating guests’ special requests
- Processing payments according to POS and cash handling procedures
- Ensuring all checks are closed out timely
- Assisting coworkers as needed to complete required activities and deliver amplified service
- Always smiling and offering a warm greeting to all
Requirements
- At least four years of prior experience, ideally within a four- or five-star hotel environment
- Ability to communicate clearly
- Ability to stay patient under pressure
- Ability to approach every situation with tact and professionalism
- Comfortable reconciling transactions at the end of each shift, cash out, and maintain a balanced bank
- Understand the rhythm of lifestyle hotels
- Ready to work evenings, weekends, and holidays
- This role is active and hands-on
- You anticipate guest needs and act with intention
- You deliver service that is both polished and personal
- You take ownership of every detail of the guest journey
- You contribute to a collaborative, energized, and high-performing culture
- Detail-oriented
- Highly organized
- Thrive in a fast-paced, high-expectation environment
- Natural leader who communicates effectively
- Leads with professionalism
- Inspires those around you to perform at their best
- Ability to anticipate needs, solve problems, and maintain high standards sets you apart
- Applicants must be authorized to work in the United States
Skills
- Communication skills
- Patience
- Professionalism
- Tact
- Cash handling
- POS systems
- Problem-solving
Location
- Midtown Manhattan
Work Type
- Hourly
- Full-time
Experience Level
- 4+ years of experience
Salary/Compensations
- $22.50 per hour
Benefits
- Comprehensive benefits package
- Medical
- Dental
- Vision
- Paid time off
- Retirement savings
- Employee perks
About the Company
- Located in the heart of Midtown Manhattan, Hard Rock Hotel New York delivers a dynamic blend of elevated hospitality and cultural energy.
- Our hotel is more than a destination, it is a stage where music, design, and service come together to create unforgettable moments.
- At Hard Rock, our employees are Band Members, each bringing their individuality, passion, and expertise to the guest experience.
- Together, we create an environment that is vibrant, refined, and authentically Hard Rock.
Equal Opportunity
- Hard Rock Hotel New York is an equal opportunity employer and complies with all applicable federal, state, and local employment laws.