About the Role
This role involves supporting bar operations by stocking inventories, assisting bartenders and servers, and ensuring excellent guest service through polite and courteous interactions. The position requires anticipating guest needs, maintaining cleanliness, and working collaboratively with team members.
Responsibilities
- Stocks and re-stocks all bar inventories and supplies while maintaining the organization of the bar.
- Assists bartenders and cocktail servers in all aspects of guest service.
- Interacts with bar guests, team members, and supervisors in a polite and courteous manner.
- Anticipates and accommodates the needs of the guests in a timely manner.
- Provides professional and exceptional service.
- Helps to ensure the delivery of all food and beverage to the guests.
- Maintains general cleanliness of bar, bar area, and the entire venue.
- Follows supervisor’s instructions, communicates with and supports co-workers.
- Possesses general knowledge of all food and beverage menus.
- Complies with Department of Health and company sanitation standards.
- Works as part of a team and provides help and support to all fellow team members.
- Assists bartenders by restocking, cleaning, and supporting service needs.
- Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs.
- Properly sets up the bar stations, performs side-work and other opening/closing procedures.
- Ensures the bar and bar area is clean and free of debris.
- Sets bar with proper equipment and settings.
- Wipes down bar-top, bar stools, lounge tables, and chairs.
- Stocks bar stations with prescribed supplies.
- Prepares various types of garnishes for beverages and cocktails.
- Completes opening duties as assigned or directed.
- Completes closing duties as assigned or directed.
- Empties trash from behind the bar and disposes of it correctly.
- Keeps clean and organized all back-of-house storage and refrigeration.
- Keeps all liquor displays and shelving organized and maintains par levels.
- Reports all breakage and damage of equipment or furniture immediately to management.
- Attends and participates in daily pre-service meetings.
- Attends and participates in any training sessions or departmental meetings.
- Learns by listening, observing other team members, and sharing knowledge.
- Portrays a positive and professional attitude.
- Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
- Assists and/or completes additional tasks as assigned.
Requirements
- Tao Group Hospitality in-venue barback training
- Min 1-year previous barback experience or equivalent related Tao Group Hospitality experience
- Previous experience in a high-volume restaurant/nightclub/lounge.
- Ability to write, read, and verbally communicate.
- Must have good positive energy throughout the day.
- Must be able to print legibly for Team Members, management, and guests to read.
- Must be able to stand for extended periods of time.
- Must be able to move quickly.
- Must be able to push and lift up to 75 lbs. with or without assistance.
- Work in an environment that is subject to varying levels of noise, crowds, and smoke.
- May work extended hours, irregular shifts, evening and/or weekend shifts, and holiday work.
- Exposure to cleaning materials.
- Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment.
- Maintain a professional, neat, and well-groomed appearance adhering to Company standards.
- Must be effective as part of a team.
- Ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner.
- Ability to maintain confidentiality.
- Ability to handle a fast-paced, busy, and somewhat stressful environment.
Skills
- Guest service
- Communication
- Teamwork
- Menu knowledge
- Sanitation standards
- Organization
- Time management
- Problem-solving
Location
- Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
Work Type
- Part-time
- Full-time
Experience Level
- 1 year previous barback experience or equivalent related experience
Benefits
- State Applicable Time Off
- Pet Insurance
- 401(k) Retirement Program with Employer Match
- Employee Assistance Program
- TAO Savings Marketplace
- Employee Discounts
About the Company
- Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues.
- The company operates branded locations across the globe, featuring a collection of widely recognized hospitality brands including TAO, OMNIA, Marquee, LAVO, Beauty & Essex, Cathédrale, Little Sister, The Highlight Room, Sake No Hana, KOMA, Avenue, Fleur Room, JEWEL, and more.
- Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors.
- With over 25 years of industry experience, Tao Group Hospitality consistently sets the bar for guest experiences by delivering unforgettable entertainment with innovation and creativity at the core.
- The company strives to exceed expectations and continually reinvent the future of hospitality through its owned operations as well as joint venture and managed properties.
