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About the Role

The Manager, Commercial Intelligence is responsible for building and advancing the Commercial Intelligence function across GTAA’s Commercial portfolio. The role leads the development and execution of the Commercial Data Strategy, establishing key metrics, reporting frameworks, dashboards, and intelligence products that support commercial performance management and decision-making.

Responsibilities

• Lead the development and execution of the Commercial Data Strategy.
• Establish and manage the roadmap for commercial data products, metrics, reporting capabilities, and intelligence products.
• Translate business priorities and questions into data, analytical, reporting, and intelligence requirements.
• Partner with Commercial, Finance, IT, Data, and Analytics teams to define requirements and guide delivery of intelligence solutions.
• Design and oversee the Commercial reporting ecosystem, including dashboards, scorecards, executive reporting, and forecasting inputs.
• Establish common metrics, reporting standards, and governance practices across the Commercial organization.
• Integrate commercial, operational, financial, customer, and market information to identify trends, risks, opportunities, and performance drivers.
• Translate analysis into actionable insights and recommendations for business and executive audiences.
• Lead and develop a high-performing Commercial Intelligence team.
• Continuously improve the quality, relevance, and impact of commercial intelligence products.

Requirements

• 3+ years of experience in Commercial Intelligence, Revenue Operations, Commercial Operations, Business Operations, Business Intelligence, Analytics, Management Consulting, Product Management, or related fields.
• Experience developing or supporting data strategies, reporting ecosystems, performance measurement frameworks, or business intelligence capabilities.
• Strong analytical and problem-solving skills, with the ability to translate business questions into actionable insights.
• Experience working cross-functionally to align stakeholders, define priorities, and deliver solutions.
• Ability to communicate complex information clearly to senior stakeholders.
• Familiarity with business intelligence and analytics tools such as Power BI, Tableau, SQL, or advanced Excel.
• Experience with performance management, forecasting, planning, market intelligence, or benchmarking is considered an asset.
• Leadership experience through people management, coaching, project leadership, or cross-functional initiatives.
• Ability to obtain and retain Transportation Security Clearance at the designated level for the position.

Skills

• Power BI
• Tableau
• SQL
• Advanced Excel

Location

• Toronto Pearson

Work Type

• Hybrid

Experience Level

• 3+ years

Education Level

• Post-secondary education in Business, Commerce, Economics, Analytics, Engineering, Computer Science, or a related field.

Benefits

• Flexible retirement program with employer matching
• Voluntary savings options (RRSP, TFSA, and Non-Registered Savings Plans)

About the Company

• The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability.
• Together with our partners, approximately 2,100 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners.
• Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.

Equal Opportunity

• The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive