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About the Role

Mobilelink is Cricket’s largest authorized wireless retailer in the United States, seeking a Bilingual Sales Advocate. This role offers unlimited earning potential through lucrative commission plans, comprehensive training, and a clear career path with opportunities for upward mobility into leadership. Sales Advocates focus on understanding customer needs and providing tailored solutions.

Responsibilities

• Provide extraordinary customer service by being compassionate and understanding customer needs.
• Build value by offering tailored and thoughtful solutions for individuals, families, or businesses.
• Represent the Company and the Cricket brand with professionalism and courtesy.
• Assist leaders with store operations and duties.
• Achieve sales goals and KPIs, which can lead to bonus payments.
• Participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless.
• Engage with customers at events, represent Cricket Wireless products and services, distribute marketing materials, and assist with event setup or breakdown.

Requirements

• Must be fluent in two or more languages; English and Spanish required for this position.
• Clear communication skills, positive attitude, and technical aptitude.
• Commitment to exemplary customer service, honesty, and integrity.
• Must be at least 18 years old and legally able to work in the United States without restrictions.
• Ability to work a minimum of 32 hours per week, including evenings, weekends, and holidays.
• Must have reliable transportation to the location.
• Must live within 30 minutes of the home store location with flexibility to work at multiple locations within a district.
• Ability to operate a personal computer.
• Adhere to the Team Color policy while maintaining a neat and professional appearance.
• Ability to lift up to 10 pounds.
• Ability to bend, squat, and stretch for inventory and stocking.
• Ability to stand for long periods of time.
• Ability to work in a fast-paced environment.
• Ability to follow instructions to completion.
• Ability to problem-solve under pressure.

Skills

• Bilingual (English and Spanish)
• Customer Service
• Sales
• Communication
• Social Media presence (preferred)

Location

• Austin, TX 78745

Work Type

• Full-Time
• Part-Time
• Onsite

Experience Level

• Retail sales experience helpful, but not required.

Salary/Compensations

• Unlimited earning potential

Benefits

• PTO after 90 days
• Dental Insurance
• Health insurance
• Vision insurance
• Company-paid Life Insurance

About the Company

• Mobilelink is Cricket’s largest authorized wireless retailer in the United States.
• We provide a career path that is truly defined to offer maximum potential for upward mobility into leadership.
• Join the community and forge your own sales path today!