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About the Role
We're hiring a Senior/Principal Product Manager to lead Zip's Contract Orchestration product, a strategic initiative focused on improving the contracting process for enterprises. You will own the vision and strategy for this product, balancing user interests and ensuring AI quality for a critical business function.
Responsibilities
- Set the vision and multi-quarter strategy for Contract Orchestration, with a clear, opinionated view of where we beat incumbent CLMs
- Ship AI that does the work: clause analysis, playbook-grounded redlines, contract generation, triage and routing, and metadata extraction accurate enough to trust
- Own the full lifecycle, from intake and negotiation to the repository, contract families, renewals, and contract-to-spend compliance
- Work directly with customers to ship features that reduce contract cycle times and increase contract visibility and compliance
- Build agents and own the AI quality bar end to end: evals, guardrails, and feedback loops
- Roll up your sleeves wherever the team needs it, from user research to reviewing extraction quality on a customer's contracts
Requirements
- 4 - 8+ years of Product Management experience, preferably in B2B SaaS, owning ambiguous, high-impact areas end to end
- Deep experience partnering with engineering and design to ship sophisticated products with a great user experience
- Experience with workflow or document-heavy enterprise products
- A track record of setting product strategy and influencing cross-functional partners and leadership without direct authority
- Experience shipping AI or ML features where accuracy is non-negotiable, including how you measured and improved quality
- Strong written and verbal communication with internal and external stakeholders, including executives
- Extreme attention to detail, with the ability to quickly grasp complex business processes and industry knowledge
- Ability to prioritize ruthlessly, even if it may disappoint customers or stakeholders
Skills
- Product Management
- B2B SaaS
- AI
- ML
- Workflow products
- Document-heavy enterprise products
- Product strategy
- Cross-functional influence
- User research
- Written communication
- Verbal communication
- Attention to detail
- Prioritization
Location
- San Francisco
Work Type
- Hybrid
Experience Level
- Senior/Principal
Salary/Compensations
- $190,000 - $280,000
Benefits
- Start-up equity
- Full health, vision & dental coverage
- Catered lunches & dinners for SF employees
- Commuter benefit
- Team building events & happy hours
- Flexible PTO
- Apple equipment plus home office budget
- 401k plan
About the Company
- Zip is the AI platform for enterprise procurement — built for humans and agents working together.
- The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more.
- Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.
Equal Opportunity
- We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong.