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About the Role

The Wall Street Journal is seeking a Community Producer to build direct relationships with readers by shaping and executing community experiences, both on-platform and off. This role involves programming interactive Live Q&As, fostering reporter engagement in comments, and strategizing new ways to connect the audience with the newsroom, acting as an advocate to bridge the gap between newsroom and readers.

Responsibilities

• Strategize and develop new community-building efforts that deepen reader loyalty and create active spaces for our audience to connect with our journalism and each other.
• Help shift users from a "read-and-exit" behavior to a "read-and-discuss" habit by fostering robust conversations onsite, in off-platform channels, and directly in the inbox through our newsletters.
• Program, host, and moderate Live Q&A sessions, collaborating directly with reporters across the newsroom to highlight their expertise and answer reader questions.
• Lead proactive audience outreach initiatives and curate User-Generated Content (UGC) to ensure our readers' voices and experiences are reflected in our journalism.
• Empower and train WSJ journalists to actively participate in the comments section, turning the reader experience into a relatable, conversational community.
• Brainstorm, test, and launch new initiatives—such as small-scale, in-person events—designed to bring subscribers and journalists together and build real-world connections.
• Monitor audience sentiment and engagement metrics in community spaces, leveraging new tools to make large volumes of reader feedback more accessible and actionable.

Requirements

• 4+ years of experience in audience engagement, community management, or digital journalism.
• A proven track record of programming interactive digital events, such as Live Q&As or audience-driven discussions.
• Strong editorial judgment and the ability to confidently moderate reader comments, ensuring a high-quality, civil discourse.
• A passion for humanizing the news and helping reporters translate their deep expertise into direct, conversational interactions with readers.
• Excellent communication and organizational skills, with a talent for collaborating across coverage desks to execute community projects.
• A self-starter mentality and an eagerness to experiment with new ways to reward subscriber loyalty and build reader habits.

Location

• New York

Work Type

• Full-time

Experience Level

• 4+ years

Salary/Compensations

• 80,000 - 90,000

Benefits

• Comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.

About the Company

• The Wall Street Journal is seeking a Community Producer, Direct Audience.
• Dow Jones - News - WSJ

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets
• We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
• Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.