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About the Role

New Relic is seeking a Director, Technical Program Management to lead the planning, execution, and delivery of large cross-functional programs within the Finance organization. This role requires an experienced leader to set technical direction, drive engineering efficiency, and build/lead teams of Technical Program Managers.

Responsibilities

• Equip a team of technical program managers to drive the achievement of organizational OKRs by leading complex initiatives focused on efficiency and productivity while optimizing team execution & collaboration.
• Manage and coach technical program managers to ensure success in their roles, increase team bench strength, and drive accountability for high performance.
• Act as a Principal Program Manager on challenging finance-related problems and projects, driving key trade-off decisions and identifying execution gaps and risks.
• Serve as the conduit between the business and the home organization for projects and programs, ensuring alignment.
• Build strong relationships with leaders across the company to promote successful execution against goals.
• Lead the team in partnering closely with cross-functional counterparts in sales, marketing, finance, customer success, and support to launch new capabilities.

Requirements

• 10+ years of experience or equivalent education in engineering & product delivery alongside engineers.
• Versed in program management methods (Kanban, Lean, SAFe, Scrum) and executed many real-world applications at scale.
• 8+ years of experience leading technical program management and/or engineering teams.
• Aptitude for applying structure to ambiguity and driving toward measurable outcomes and results.
• Comfortable with the challenging and experimental nature of work.
• Strong communicator and executive presence.
• Proven ability to influence without organizational power.
• Demonstrated ability to collaborate with technical and non-technical leaders alike.
• Determined self-starter with the wisdom to know when to collaborate.
• Strong experience building trust relationships across an organization, with teammates at all levels.
• Highly successful at assembling and leading cross-functional teams.
• Working technical proficiency.
• Deep understanding of the SDLC, engineering standards, and architectural risk management.
• Visa sponsorship is not available for this position.
• Criminal background check is required.
• Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.

Skills

• Program management methods (Kanban, Lean, SAFe, Scrum)
• SDLC
• Engineering standards
• Architectural risk management
• Financial & CRM Systems
• SaaS based applications
• Jira

Location

• Remote

Work Type

• Fully remote
• Hybrid
• Office-based

Experience Level

• 10+ years of experience in engineering & product delivery
• 8+ years of experience leading technical program management and/or engineering teams

Education Level

• Bachelor’s degree in computer science, computer engineering, or related field, or equivalent experience.

Salary/Compensations

• $193,000—$241,000 USD

Benefits

• Healthcare
• Dental
• Vision
• Parental leave and planning
• Mental health benefits
• 401(k) plan and match
• Flex time-off
• 11 paid holidays
• Volunteer time-off

About the Company

• New Relic is a global team of innovators and pioneers dedicated to shaping the future of observability.
• We build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems.
• We are expanding our global footprint and looking for passionate people to join our mission.
• We help the world's best companies optimize their digital applications.

Equal Opportunity

• Fostering a diverse, welcoming and inclusive environment is important to us.
• We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day.
• We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones.
• Their experiences and perspectives inspire us to make our products and company the best they can be.
• We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
• If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.
• In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification.
• We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
• Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers.
• New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
• New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements.
• Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location.
• Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
• Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy