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About the Role

PMP is seeking a motivated, detailed, communicative, and personable Senior Community Manager to join their team. This role involves managing associations with strong support, focusing on key objectives and providing exceptional service.

Responsibilities

• Acts as or oversee the primary liaison with the Association Board of Directors and homeowners.
• Oversee the operation and administration of the Association in accordance with the management agreement and the Association’s policies and procedures.
• Perform administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
• Ensure PMP Management tools are being effectively utilized such as maintenance calendar, action item tracker, financial summaries, delinquency tracker, etc.
• Review monthly financial reports and financial summaries.
• Provide and/or oversee recommendations to the Association’s Board of Directors and committees on items that need to be addressed within the community.
• Set-up, attend and facilitate Board meetings as per PMP standard.
• Prepare Board packages according to PMP’s “Absolutes” and standard.
• Assist Board of Directors/Architectural Review Board with the architectural review process and/or routine inspections as necessary.
• Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow up actions as required.
• Conduct walks/inspections of the communities as required in the management contract.
• Other duties as assigned.

Requirements

• 4 Year College Degree preferred
• 2 Years of experience as a HOA portfolio or on-site manager preferred
• CMCA certification preferred
• Extraordinary customer service skills
• Exceptional customer service skills
• Proficient in Microsoft Word, Excel, and Outlook
• Able to quickly learn and understand company used software programs
• Proficient in reviewing and understanding budgets and financial statements
• Strong organizational skills
• An honest, responsible, optimistic, and enjoyable demeanor
• The employee must be able to stand and walk for extended periods throughout the workday.
• The employee must be able to frequently bend, stoop, kneel, crouch, climb, reach, twist, and squat.
• The employee must be able to frequently use hands and arms for grasping, handling, pushing, pulling, and operating equipment.
• The employee must be able to lift, carry, push, and pull up to 50 pounds on a regular basis.
• The employee must be able to safely operate cleaning equipment, hand tools, ladders, and maintenance equipment.
• The employee must be able to work both indoors and outdoors in varying environmental conditions.
• The employee must be able to maintain sufficient visual acuity and hearing to identify safety hazards and perform assigned duties safely.

Skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook

Experience Level

• 2 Years of experience as a HOA portfolio or on-site manager preferred

Education Level

• 4 Year College Degree preferred

About the Company

• Property Management Professionals (PMP) is an industry-leading association management firm providing innovative products and extraordinary services to common interest developments throughout California, Utah, and Texas.
• PMP offers a personalized, boutique level of service to association clients, backed by the scale and resources of Odevo.
• PMP is privately owned, locally independent, and passionately committed to elevating the lifestyle experience for the communities they serve.
• PMP is one of the fastest (organically) growing association management firms in each of their respective markets.
• PMP’s company growth coupled with the depth and breadth of their network creates a uniquely rare opportunity for professional growth.
• PMP’s people-centric culture allows them to attract and retain the industry’s top talent and has served as one of their primary competitive advantages over the past two decades.