About the Role
Serve and safeguard clients in a range of industries such as Retail/Malls, and more. Conduct routine patrols, maintain a visible presence to help deter security-related incidents, and support a welcoming environment for shoppers and staff. Provide exceptional customer service, communicate clearly, and respond to concerns with professionalism.
Responsibilities
- Provide customer service to clients, visitors, and/or employees in a retail location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
- Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner, escalating matters according to site procedures.
- Conduct regular and random foot patrols throughout the retail sales floor, entrances, exterior areas, and perimeter to help deter unauthorized activity and identify security-related concerns.
- Monitor access points and observe customer and visitor activity, reporting suspicious behavior, policy violations, and maintenance concerns to appropriate personnel.
- Complete accurate activity reports, incident documentation, and shift handoff communications in accordance with Allied Universal and site requirements.
Requirements
- Have at least 1 year of security-related experience.
- Customer service experience is preferred.
- Loss prevention experience is preferred.
- Be at least 18 years of age for unarmed roles.
- Possess a high school diploma or equivalent.
- Applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Location
- New York, NY
Work Type
- Full Time
Experience Level
- 1 year of security-related experience
Education Level
- High school diploma or equivalent
Salary/Compensations
- $21.00 - $22.00 / Hour
Benefits
- Access to our exclusive technology to view and claim additional shifts to earn more.
- Get paid training and access to career growth opportunities.
- Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Discounts on top brands and services through our Perks Program.
About the Company
- Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose.
- While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Equal Opportunity
- Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.
