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About the Role

We are looking for a highly analytical, execution-driven Product Manager to own how we track, measure, and display the performance of our Voice AI, Sage. Reporting to the Senior Director of Product Management, you will serve as the bridge between our complex data infrastructure and the value we present to our customers.

Responsibilities

• Act as the primary product lead for new customer data deployments, rapidly resolving day-to-day file ingestion issues and mapping discrepancies.
• Take ownership of our customer-facing analytics and reporting experience, driving the rollout of data insights and leading discovery for expanded reporting functionality.
• Ensure internal clinical and operations teams are fully prepared for campaign execution, systemizing onboarding workflows.
• Lead the strategic evolution of our internal reporting architecture on our modern BI suite, designing dashboards for Customer Success and Commercial teams.
• Partner with product leadership to define how we represent Sage’s performance to the market, establishing core metrics for different user personas.
• Drive the day-to-day execution and agile ceremonies for a matrixed team of data and QA engineers to ensure timely delivery of implementations and product features.

Requirements

• 3+ years of Product Management or highly technical Business Systems/Data Analytics experience, with a track record of driving cross-functional data initiatives.
• Strong proficiency in SQL and a solid understanding of modern data architecture (data lakes, ETL pipelines, data modeling).
• Hands-on familiarity with modern data stack technologies like Databricks, Airflow, and Sigma (or similar BI/visualization platforms) is highly preferred.
• Demonstrated ability and willingness to dive into manual troubleshooting, file resolution, and tactical operations to unblock implementations while building toward automated solutions.
• Familiarity with healthcare data (payers/providers), population health metrics, and basic clinical workflows.
• Experience designing, launching, or scaling B2B analytics, reporting dashboards, or data products that are consumed directly by enterprise customers.
• Ability to write against ambiguity, take ownership of failure modes, and adapt quickly as technology and priorities shift.

Skills

• SQL
• Modern data architecture
• Databricks
• Airflow
• Sigma
• BI/visualization platforms
• Healthcare data
• Population health metrics
• Clinical workflows
• B2B analytics
• Reporting dashboards
• Data products

Experience Level

• 3+ years

Benefits

• 401(k) matching up to 4% of salary
• Health insurance
• Vision insurance
• Dental insurance
• Flexible paid time off

About the Company

• Ellipsis Health is redefining how care teams engage and support patients through voice-based artificial intelligence.
• Our Voice AI Care Manager, Sage, delivers empathetic, real-time conversations that help health plans and care management teams scale outreach, reduce operational bottlenecks, and improve member experience and outcomes.
• Built on a foundation of more than 3 million real clinical conversations, Ellipsis Health’s proprietary vocal biomarker technology enables Sage to understand not just what is said—but how it is said—bringing emotional intelligence into care at scale.
• Today, Ellipsis Health partners with leading health plans, PBMs, provider, pharma, care management organizations, and healthcare innovators to support engagement across a variety of care management and patient engagement use cases.
• Backed by top investors including CVS Health/Aetna, Salesforce Ventures, and Khosla Ventures, Ellipsis Health is entering its next phase of growth—expanding market presence, deepening enterprise partnerships, and defining the category for empathetic voice AI in healthcare.

Equal Opportunity

• As a health technology company, we reserve the right to run a background check on any applicant to which we extend an offer and to re-perform any such check at any time during the course of employment.
• Please note that there is no set policy for rejecting candidates based on specific background check results, and we consider each candidate as a whole before making any decisions.
• We comply with all “ban the box” laws in applicable jurisdictions.
• If you have a disability or otherwise require any assistance whatsoever in the application or recruitment process, please feel free to submit a request to careers@ellipsishealth.com