Scrum Master and Preproduction Support Engineer (FTE / Hybrid) at NTT DATA Services | CA, US | Rezi

Scrum Master and Preproduction Support Engineer (FTE / Hybrid) at NTT DATA Services

Scrum Master and Preproduction Support Engineer (FTE / Hybrid)

NTT DATA Services · CA, US

Today

Scrum Master and Preproduction Support Engineer (FTE / Hybrid)

NTT DATA Services · CA, US

15 hours ago
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About the Role

We are looking for someone to work in a hybrid role across Release Management as a Scrum Master and in Preproduction environment support as an engineer.

Responsibilities

  • Manage Digital releases through SDLC phases – testing, compliance, and implementation coordination
  • Release artifacts managed in Enterprise tools of Jira and ServiceNow
  • Experienced in managing work as scrum master and project manager
  • Support of lower environment Problem Incident support for feature development and release environments.
  • Coordinating development, DBA, and enterprise partners
  • Supporting a variety of testing tasks such as switch enablement, testing down, and debug enabling
  • Incident support through Enterprise Jira Service Desk
  • Experienced as a system support/operations engineer

Requirements

  • 5+ years experience with Agile practices, and frameworks (e.g., Kanban, Scrum, etc.) and workflow, and collaboration tools, such as Confluence, and Jira
  • 5+ years of Experience with human centered design principles
  • 5+ years of Strong risk management leadership skills
  • 5+ years of Strong dependency management skills
  • 5+ years of Ability to communicate effectively, in both written and verbal formats, at all levels of the organization, including senior executive-level leadership
  • 5+ years of Ability to influence and lead organizational change in a dynamic environment
  • 5+ years of Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
  • 5+ years of Experience working with and leading delivery teams
  • Comfortable with ambiguity and facilitating discussion to explore the best possible solutions and possess the ability to lead

Skills

  • Agile practices
  • Agile frameworks (e.g., Kanban, Scrum)
  • Workflow and collaboration tools
  • Confluence
  • Jira
  • Human centered design principles
  • Risk management
  • Dependency management
  • Effective communication (written and verbal)
  • Organizational change leadership
  • Matrix environment collaboration
  • Business partnership building
  • Delivery team leadership
  • Ambiguity tolerance
  • Facilitation
  • Problem Incident support
  • System support/operations engineering

Location

  • San Francisco Bay Area, California (US-CA), United States (US)

Work Type

  • FTE
  • Hybrid

Experience Level

  • 5+ years

Salary/Compensations

  • $83,520.00 - $125,280.00

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance with an employer contribution
  • Flexible spending or health savings account
  • Life and AD&D insurance
  • Short and long term disability coverage
  • Paid time off
  • Employee assistance
  • 401k program with company match
  • Additional voluntary or legally-required benefits

About the Company

  • NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100.
  • We are committed to accelerating client success and positively impacting society through responsible innovation.
  • We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.
  • Our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future.
  • As a Global Top Employer, we have experts in more than 50 countries.
  • We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.
  • NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
  • Whenever possible, we hire locally to NTT DATA offices or client sites.
  • While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements.
  • At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.

Equal Opportunity

  • NTT DATA is an equal opportunity employer.
  • Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.