About the Role
This role focuses on performing follow-up activities to ensure open account receivables are brought to successful closure, aiming for maximum revenue collection through effective claims follow-up.
Responsibilities
- Performs follow-up activities designed to bring all open account receivables to successful closure.
- Responsible for effective claims follow-up to obtain maximum revenue collection.
- Researches, corrects, resubmits claims, submits appeals and takes timely and routine action to resolve unpaid claims.
- Resolves moderately complex claims.
- Edits and reviews In-Patient and Out-Patient accounts to ensure completion, accuracy, and reflect the particular patient's financial responsibility.
- Interviews patients and/or responsible parties, exercising tact and judgment.
- May establish financial arrangements for charges.
- Processes commercial insurance claims when applicable.
- Refers to collectors for payment arrangements, if appropriate.
- Retains responsibility for patient bills until paid in full.
- Edits follow-up bills and makes contact with responsible parties when necessary to ensure complete satisfaction of the account.
- May coordinate and/or train lower level staff as required.
- Performs other duties as assigned.
Requirements
- High School diploma and 2 years of related work experience required.
- Equivalent combination of education and experience is acceptable.
Location
- Rochester, New York, United States of America
- Remote options available after in-person training
- Remote location must be within 2 hours of RTP and within New York State
Work Type
- Full time
- Remote
- Onsite (for training and occasional meetings)
Education Level
- High School diploma
Salary/Compensations
- $19.72 - $26.62 per hour
About the Company
- The University of Rochester is defined by a deep commitment to Meliora - Ever Better.
- Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability.
- The University is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better.
Equal Opportunity
- The University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics).
- This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
