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About the Role

This student-centered professional provides coordinated support to students facing academic, personal, behavioral, health, or wellness challenges. They also lead campus-wide prevention education initiatives to promote student well-being and success, connecting students with resources and coordinating support plans.

Responsibilities

• Serve as a central point of contact for students experiencing personal, academic, behavioral, health, or wellness concerns.
• Assess student needs and coordinate individualized support plans in collaboration with campus partners.
• Conduct outreach to students referred through various university departments and reporting mechanisms.
• Monitor student progress through regular follow-up meetings and communication.
• Maintain accurate documentation utilizing the university's student success and case management systems.
• Coordinate referrals to campus resources including Counseling Services, Health Services, Academic Success, Accessibility Services, Financial Aid, Student Conduct, Residential Communities, Title IX, and community agencies.
• Participate in the University's CARE/Behavioral Intervention Team and assist with coordinated response efforts.
• Support students returning from medical or mental health leaves, hospitalization, or other significant interruptions.
• Develop and implement a comprehensive prevention education strategy aligned with national best practices and institutional priorities.
• Coordinate educational programming focused on mental health awareness, suicide prevention, alcohol and other drug education, sexual violence prevention, healthy relationships and consent, bystander intervention, stress management and resilience.
• Partner with Residential Communities to integrate wellness education throughout the residential experience.
• Coordinate campus awareness campaigns during national health observances and prevention months.
• Collaborate with student organizations, Athletics, Residential Communities, Title IX, Student Engagement, and Orientation to deliver educational initiatives.
• Evaluate program effectiveness through assessment and learning outcomes.
• Build meaningful relationships with students through visible outreach and engagement.
• Assist with orientation, Welcome Week, residence hall programming, and campus wellness initiatives.
• Support peer educator and student ambassador programs related to health and wellness.
• Represent Student Experience at campus events and collaborative initiatives.
• Collect and analyze data related to case management trends, outreach efforts, and prevention programming.
• Prepare annual reports and assessment summaries demonstrating student impact.
• Assist in policy development and campus-wide wellness initiatives.
• Remain current on emerging issues and best practices in higher education, case management, and prevention education.
• Serve on university committees as assigned.

Requirements

• Master's degree in Higher Education, Student Affairs, Counseling, Social Work, Public Health, Health Education, Psychology, or related field.
• Two years of professional experience in higher education, student affairs, counseling, health promotion, case management, or related field.
• Demonstrated knowledge of student development theory and wellness promotion.
• Strong interpersonal, crisis response, and organizational skills.
• Ability to interface with distressed students, maintain confidentiality, function independently, use discretion, exercise judgment to make decisions, and be able to re-prioritize on an ongoing basis.
• Demonstrated ability to work with persons of diverse social, cultural, economic, and international backgrounds in support of student services, wellbeing and learning.
• Ability to manage sensitive information with professionalism and confidentiality.
• Excellent written and verbal communication skills.
• LMSW with 2+ years of social work experience (Preferred).
• Experience with student conduct, behavioral intervention teams, CARE teams, or case management (Preferred).
• Experience developing prevention education and health promotion programming (Preferred).
• Knowledge of trauma-informed practices and motivational interviewing (Preferred).
• Familiarity with student success platforms such as Navigate360, Maxient, Medicat, or similar systems (Preferred).
• QPR, Mental Health First Aid, or other relevant certifications (Preferred).

Skills

• Student development theory
• Wellness promotion
• Interpersonal skills
• Crisis response
• Organizational skills
• Confidentiality
• Discretion
• Judgment
• Decision-making
• Re-prioritization
• Working with diverse populations
• Written communication
• Verbal communication
• Social work experience
• Student conduct
• Behavioral intervention
• CARE teams
• Case management
• Prevention education programming
• Health promotion programming
• Trauma-informed practices
• Motivational interviewing
• Student success platforms
• QPR certification
• Mental Health First Aid certification

Location

• Alfred University campus

Work Type

• 35 hours/week
• 10-month position

Experience Level

• Two years of professional experience

Education Level

• Master's degree

Salary/Compensations

• $22.20-$23.54 per hour

About the Company

• Lighting the way for students since 1836.
• A place for makers, especially those who make the future.
• Commitment to independent thinking, creativity, academic rigor, and community.
• Founded on principles of social justice in 1836 by liberal, independent thinkers who placed high value on education for all citizens.
• Institution of national and international renown that is responsive to the needs of contemporary society.
• Second oldest coeducational college in the United States.
• One of the earliest nineteenth-century colleges to have enrolled African American and Native American students.
• Long-standing history of educating socially conscious students who make a difference in their professions and their communities.
• Offers a full range of programs in the liberal arts and sciences, art and design, engineering, business, education, counseling, and school psychology.
• Nearly 2,000 undergraduate and graduate students.
• 232-acre campus located in an idyllic, creative valley in Western New York.

Equal Opportunity

• Alfred University actively subscribes to a policy of equal employment opportunity, and will not discriminate against any employee, student or applicant because of race, age, sex, color, sexual orientation, gender identification or expression, physical or mental disability, religion, ancestry or national origin, marital status, genetic information, military or veteran status, domestic violence victim status, criminal conviction status, political affiliation or any other characteristic protected by applicable law.