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About the Role

JCDecaux North America is seeking a Labor & Employee Relations Specialist to support our unionized workforce and field operations. This role offers an excellent opportunity for an HR professional with generalist experience to deepen their expertise in labor relations, employee relations, and health & safety within a dynamic, operations-focused environment. The specialist will serve as the primary on-site HR representative at our Maspeth warehouse two days per week, with one day per week at our corporate office in the Empire State Building and two days remote. This position involves partnering closely with Operations leadership and the EHS Director to support union employees, enhance safety culture, and ensure consistent policy and CBA application.

Responsibilities

Act as the on-site HR representative at the Maspeth warehouse 2 days per week, building strong relationships with managers and employees and providing day-to-day HR support.
Assist managers with performance documentation and corrective actions (e.g., coaching, write-ups) in alignment with company policies and CBAs.
Enforce company policies and support managers in applying them consistently across teams.
Coordinate FMLA, Workers’ Compensation, and other employee leaves for the union employee population, ensuring accurate documentation and timely follow-up.
Manage and maintain employee data in HRIS systems; produce reports and dashboards to support decision-making.
Support onboarding for union employees and ensure timely completion of all required employment, benefit, and union-related documentation.
Investigate complaints related to employees and service providers, including issues involving laws, rules, and whistleblower policies, ensuring thorough and impartial reviews.
Help develop proactive and positive employee and labor relations strategies aligned with JCDecaux’s culture and values.
Draft and update HR and labor-related policies based on approved recommendations, ensuring clarity and compliance.
Serve as a key HR contact for field operations employees across the U.S.
Advise collective bargaining unit members on new and proposed changes to company policies and practices.
Analyze and interpret the intent and terms of Collective Bargaining Agreements (CBAs) to guide day-to-day decisions.
Support labor relations activities for union employees across locations including New York, Boston, Chicago, and San Francisco.
Coordinate union benefit eligibility and reporting requirements to ensure compliance with CBAs.
Support the employee grievance and dispute resolution process under the CBAs and provide recommendations to HR and Operations leadership.
Assist with CBA planning, implementation, and ongoing administration.
Monitor policies concerning wages, hours, and working conditions to ensure consistent application and compliance with CBA terms.
Support labor contract negotiations by preparing materials, tracking proposals, and helping to identify bargaining issues.
Partner with the EHS Director and Operations management to support accident and incident reporting and documentation, investigations and root cause analysis, and tracking of corrective and preventive actions.
Analyze accident and incident data and trends to identify risks and recommend targeted interventions for field operations.
Help coordinate training, awareness campaigns, and programs that strengthen health and safety culture among field operations teams.
Assist the Operations leadership in tracking trainings, accidents, and other safety-related items across multiple U.S. locations.
Conduct periodic visits to JCDecaux NA offices and warehouses to reinforce consistent HR, labor, and safety practices and gather feedback from local teams.

Requirements

Previous Labor Relations and Employee Relations experience in a corporate union environment.
Bilingual in English and Spanish (written and verbal) required.
Strong communicator with excellent multi-tasking skills.
Problem solver who leans toward how to make a “no” into a “yes.”
Superior written and verbal skills required.
Ability to work independently.
Ability to work in fast-paced and demanding environments.
Possess strong organizational skills and detail oriented.
Computer literate: Word, Excel, PowerPoint.

Skills

Employee and labor relations
Negotiations
Collective bargaining process
HRIS systems
Microsoft Word
Microsoft Excel
Microsoft PowerPoint

Location

Maspeth, NY (Warehouse)
Empire State Building, NY (Corporate Office)
Remote

Work Type

Full-time
Hybrid

Experience Level

2-4 years of experience in human resources

Education Level

Bachelor’s Degree or Master’s in Labor and Industrial Relations, or Business Administration, or related field is preferred.

Salary/Compensations

$80,000 - $90,000 annually

Benefits

Medical/Dental/Vision
HSA/FSA
Financial Health Support
401k Contribution
Pet Insurance
Commuter Benefits
Wellness Incentives
Employee Assistance Program

About the Company

JCDecaux is the #1 outdoor advertising company in the world, dedicated to giving brands unique voices and providing messaging platforms through high-quality out-of-home solutions and first-class services.
Joining JCDecaux means choosing the number one outdoor advertising company worldwide and seeing new horizons in a team recognized for its momentum, creativity, and sense of innovation.
We are dedicated to creating a motivated and diverse workforce.
As of 2024, JCDecaux North America has been certified as a Great Place to Work.
For more JCDecaux US information, visit www.jcdecauxna.com.

Equal Opportunity

JCDecaux North America is an Equal Opportunity Employer.
We value individuality and create an inclusive culture where variety is positively encouraged, and all employees are genuinely appreciated for what makes them unique.
All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.