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About the Role

CASES is seeking a Program Assistant to provide administrative support for departmental program operations, reporting to the Team Leader/Clinical Supervisor. This role involves interaction with various stakeholders including program directors, executive staff, government officials, researchers, consumers, and service providers. The ideal candidate possesses exceptional organizational skills, attention to detail, strong social and communication abilities, a good sense of humor, an interest in skill development, and the capacity to thrive in a fast-paced, deadline-driven environment.

Responsibilities

Coordinate day-to-day administrative activities based on Senior director’s guidance and goals; initiate action on day-to-day matters not specifically requiring the action of the senior director.
Assist in gathering, preparing and dissemination of information to supervisors and staff relating to the administration and management of the Health Home Plus and Forensic Homeless ICM services units.
Work collaboratively with key staff in central administration, information services, fiscal, development, and the Court Services and Education, Career and Enrichment units to support the operations and management of the Health Home Plus and Forensic Homeless ICM services units.
Schedule and coordinate conference calls, interviews, meetings, and trainings.
Manage departmental information and materials (e.g., staff rosters, policy manuals).
Facilitate requests from the Health Home Plus and Forensic Homeless ICM services units to support services (e.g., human resources, information services, facilities).
Process referrals to the Health Home Plus and Forensic Homeless ICM team while keeping a record of each referral.
Ability to quickly learn electronic databases to access information and use project management software and data visualization tools.
Process fiscal documents (e.g., invoices, check requests, credit card expenditure forms).
Other duties, as assigned by the Team Leader/Clinical Supervisor or agency executive staff.

Requirements

High school diploma or GED/HSE required
Ability to manage multiple activities and prioritize appropriately
Excellent production skills for reports in readable formats
Demonstrated ability to be a team player
Commitment to social justice
Ability to navigate multiple electronic health record systems
Proficiency in Microsoft Office Suite (especially Excel) and other products

Skills

Associate degree or higher
Previous administrative experience
Data analytic and project management skills

Location

2090 Adam Clayton Blvd Jr, 4th Floor, NY, New York 10027

Work Type

Full-time
Hybrid

Education Level

High school diploma or GED/HSE
Associate degree or higher

Salary/Compensations

$47,741 per year

Benefits

Medical
Dental
Vision
Vacation and Paid Time Off – starting at 25 days-off annually, plus an additional summer self-care day
12 Paid Holidays per year
Retirement 403b Competitive matching up to 6%
Employee Referral Program

About the Company

CASES is a New York City agency at the forefront of the intersection between behavioral health and the criminal justice system.
Our mission is to increase public safety through innovative services that reduce crime and incarceration, improve behavioral health, promote recovery and rehabilitation, and create opportunities for success in the community.
CASES’ Health Home Plus Care Management (HHCM) Team/Forensic Homeless Intensive Case Management (ICM), located in Central Harlem, are intensive Medicaid/Grant funded services for adults diagnosed with a serious mental illness (SMI) who may benefit from enhanced support because of high needs, disengagement from care, and/or poor outcomes (e.g., multiple hospitalizations, incarceration, and homelessness).
At CASES, we like to move with PURPOSE, which reflects our values: PEOPLE| Hold people’s stories with dignity, UNITY| Commit to a shared mission, RESPECT| Celebrate the strength of diversity, PROGRESS| Always work to improve, OPTIMIZE| Make the best use of resources, SOLUTIONS| Work together to solve problems, EMPATHY| Seek to understand others.

Equal Opportunity

CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.