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About the Role
Resolve AI is building a transformative, truly autonomous AI Production Engineer that investigates and fixes complex system issues end-to-end. This role is key to the go-to-market team, owning how we tell our story to the enterprise segment globally. You will translate a deeply technical product into clear, compelling narratives that drive awareness, adoption, and revenue, defining positioning, leading launches, and building the foundational Enterprise GTM playbook.
Responsibilities
- Define and evolve Resolve AI’s positioning and messaging, clearly articulating our value to enterprise buyers: CIO, CTO, and VP of Eng.
- Translate complex technical capabilities into simple, differentiated narratives that resonate with both hands-on practitioners and decision-makers
- Support product launches end-to-end, from messaging and content to cross-functional coordination and execution
- Create high-impact content, including technical blogs, product demos, videos, and thought leadership pieces, to build awareness, credibility, and trust
- Partner closely with sales to build enablement materials, pitch decks, product narratives, competitive battlecards, and training that improve win rates and shorten sales cycles
- Act as the voice of the customer by gathering insights from users, prospects, and the field, and synthesizing competitive and market intelligence
- Collaborate with product and engineering to inform roadmap decisions and ensure market insights are reflected in product strategy
- Partner with Growth Marketing to plan and execute campaigns that drive awareness, adoption, pipeline, and revenue growth
- Establish Resolve AI as a trusted, respected brand within the engineering and developer community
- Continuously measure performance, iterate on messaging, and refine GTM strategies based on data and feedback
Requirements
- 5+ years of experience in product marketing, product management, or a related role within B2B SaaS, enterprise software, or AI-driven products
- Exceptional storytelling ability, with a talent for turning technical depth into clear, compelling value propositions
- Ability to think strategically while also rolling up your sleeves to execute in a fast-moving environment
- Proven experience marketing to technical audiences such as engineers, SREs, developers, and engineering leadership
- A strong track record of ownership across launching products and executing successful go-to-market initiatives
- Deep customer empathy and a strong instinct for understanding real-world pain points
- Experience partnering cross-functionally with product, engineering, sales, and demand generation teams
- Analytical mindset, comfortable using data, metrics, and research to inform decisions and measure impact
- Comfort operating in ambiguity and excitement about building foundational processes from scratch
- Genuine enthusiasm for Resolve AI’s mission and the opportunity to shape a category-defining company from the ground up
Skills
- Product Marketing
- Product Management
- B2B SaaS
- Enterprise Software
- AI-driven Products
- Storytelling
- Technical Messaging
- Go-to-Market Strategy
- Content Creation
- Sales Enablement
- Customer Insights
- Market Intelligence
- Roadmap Planning
- Campaign Execution
- Brand Building
- Performance Measurement
- Data Analysis
Location
- Remote
Work Type
- Full-time
Experience Level
- 5+ years
Benefits
- Competitive Pay Packages
- Comprehensive Medical, Dental, and Vision Insurance
- Monthly Housing Stipend
- Flexible (Unlimited) Paid Time Off
- Visa Sponsorship & Immigration Support
- 401(k) Plan
- Parental Leave
- Discretionary Tech Benefit Stipend
- Daily in-office Lunches and Dinners
About the Company
- Resolve AI is solving the massive tax of software maintenance and production troubleshooting by building a transformative, truly autonomous AI Production Engineer.
- Founders are core creators of OpenTelemetry and led Splunk Observability, with 2 successful exits to Splunk and VMware.
- Raised over $190M from top-tier investors including Lightspeed, Greylock, DST, Unusual Ventures, and individual backers such as Jeff Dean, Thomas Dohmke, Matt Garman, Reid Hoffman, and Fei-Fei Li.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law.