About the Role
As a Recruiting Coordinator, you'll be a vital partner to both candidates and our internal teams, helping ensure a seamless, human-first hiring experience. You’ll serve as a primary point of contact for scheduling interviews and maintaining our applicant tracking system, while also supporting key initiatives across our Talent Operations function. Your focus will be on creating a high-touch, inclusive, and efficient hiring process that reflects Grow Therapy’s values. You’ll balance detail-oriented execution with warm, empathetic communication, ensuring candidates feel informed and cared for, and internal stakeholders are set up for success.
Responsibilities
- Serve as the primary scheduling coordinator for candidate interviews, primarily for the Tech Team, ensuring logistics run smoothly across hiring teams, time zones, and interview formats.
- Coordinate onsite interviews and act as the point of contact for candidates when they visit the office, providing white glove service and support.
- Own communication with candidates throughout the interview lifecycle - providing timely updates, answering questions, and sharing resources that reflect our values and brand.
- Partner closely with recruiters and interview teams to support organized and consistent interview processes.
- Maintain data integrity in our applicant tracking system (ATS), ensuring accurate and up-to-date information across candidate and job records.
- Develop and maintain internal documentation including SOPs, training materials, and communication templates.
- Support cross-functional Talent projects including our new Early Talent initiative, aimed at process improvement, helping with documentation, implementation, and team-wide accountability.
- Continuously seek opportunities to enhance the candidate experience by identifying bottlenecks, offering process suggestions, and advocating for inclusive practices.
Requirements
- 1+ years of experience in a recruiting coordinator or talent operations role, ideally in a fast-paced or high-growth technology environment.
- Highly organized, detail-oriented, and thrive when juggling multiple tasks and timelines.
- Experienced with scheduling interviews and managing workflows within an ATS.
- Worked with candidate records and pipelines, and understand the importance of clean, accurate data.
- Excellent written and verbal communication skills, and enjoy interacting with people in a friendly and professional manner.
- Proactive, collaborative, and energized by finding ways to make processes more effective.
Skills
- Scheduling interviews
- Applicant Tracking System (ATS) management
- Candidate communication
- Data integrity
- Documentation development
- Process improvement
- Inclusive practices
Location
- NYC hub location
Work Type
- Hybrid
- Full Time
Experience Level
- 1+ years of experience
Salary/Compensations
- $32.00 - $37.00 USD per Hour
Benefits
- Comprehensive medical, dental, vision, life, and disability coverage.
- No cost access to therapy through the Grow platform (available to US employees).
- Retirement savings programs and equity opportunities.
- Flexible time off, paid holidays, and Winter Break.
- Up to 18 weeks of paid parental leave and a new child stipend.
- Dedicated weekly flexible time for self care.
- Annual stipend to support personal wellbeing and professional growth.
- Pre tax commuter benefits.
- Support for home workspace plus meal benefits.
- Variety of wellbeing benefits, including wellness memberships, virtual care, pet insurance discounts, and global travel assistance.
About the Company
- Grow was born to tackle a critical challenge: making mental health care more effective and accessible for everyone.
- Since launching in 2020, 15 million sessions have started on Grow, and we've barely scratched the surface.
- We do it through a three-sided marketplace that empowers providers, augments insurance payors, and serves patients.
- We've backed that ambition with more than $328M in funding, including our Series D at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others.
- At Grow, the work you do can literally change someone's life.
- Your work here doesn't stay on a screen; it impacts whether someone can find, afford, and access quality care.
- That ambition sets us apart, and offers you an endless runway to impact one of the world's most urgent issues.
- We don’t have passenger seats here. Everyone is driving something that matters.
- This work deserves real commitment.
- So if you thrive on meeting problems head on, untangling serious complexity, and working at pace with the sharpest yet kindest people around, you've come to the right place.
Equal Opportunity
- Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer.
- We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
- We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
