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About the Role

Coordinates and manages enterprise virtual server and desktop infrastructure, along with basic network and enterprise mail support. Assists with backup and security platform environments, supporting a multi-platform computing environment and multiple networking protocols.

Responsibilities

• Assists in the design, management, monitoring, and maintenance of enterprise virtual server environment.
• Assists in the design, management, monitoring, and maintenance of enterprise network, backup, and recovery infrastructure.
• Designs, manages, monitors, and maintains enterprise desktop infrastructure and imaging.
• Configures and customizes security for enterprise cloud environment.
• Consults with departments to design/provide desktop hardware, software, or other peripherals.
• Assists in changes to network, security, backup platforms.
• Applies security patches, upgrades, and other modifications to server/desktop platform environment.
• Troubleshoots network, server, security, and backup problems and performs corrective procedures.
• Develops documentation procedures for server, network, security, and backup operations.
• Performs support functions to assist staff members in resolutions of related IT issues.
• Coordinates IT asset replacements and expirations.
• Serves as technical lead on assigned projects.
• Performs other responsibilities as required.

Requirements

• Minimum of three years of experience in providing networking, server, backup, and security technical services.
• Strong knowledge of networking concepts.
• Proficiency in the configuration, administration, and support of Windows and VMware.
• Specific design experience with Active Directory, vSphere/vCenter, and ESX clusters.
• Experience with maintaining and configuring the full suite of Microsoft 365 administrative tools for large organizations.
• Experience with desktop imaging and management products.
• Experience with Windows SCCM required.
• Experience with MS Exchange administration.
• Telephony and VOIP experience with cloud PBX is a plus.

Skills

• Networking concepts
• Windows administration
• VMware administration
• Active Directory
• vSphere/vCenter
• ESX clusters
• Microsoft 365 administrative tools
• Desktop imaging
• Desktop management
• Windows SCCM
• MS Exchange administration
• Telephony
• VOIP
• Cloud PBX

Experience Level

• Minimum of three years of experience