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About the Role

General Motors is seeking an experienced Quality Leader to join the Rochester Operations Central Quality team. This role provides technical and operational leadership for assigned manufacturing areas, focusing on protecting the customer, strengthening built-in quality, and improving manufacturing performance. The ideal candidate is a hands-on leader who can work independently, influence cross-functionally, and translate data into corrective actions.

Responsibilities

Lead quality activities for assigned manufacturing areas and serve as the primary quality partner to area leadership.
Establish and sustain built-in quality practices, including quality-focused checks, PFMEA, control plans, error-proofing, reaction plans, standardized work, and operator training.
Monitor key quality measures and drive improvement.
Lead rapid response to customer complaints, audit findings, internal findings, and emerging issues through containment, communication, root-cause analysis, corrective action, and effectiveness verification.
Own quality review of manufacturing changes, production tryouts, deviations, temporary work instructions, process approvals, and launch deliverables; support PPAP and production readiness.
Partner with Manufacturing Engineering and Product Engineering on process controls, equipment, tooling, automation, capability, measurement systems, and change-management decisions.
Ensure non-conforming material is identified, tagged, contained, traceable, and dispositioned on time, with appropriate escalation of aging or high-risk material.
Lead and participate in quality audits, layered audits, Built-In Quality reviews, internal audits, and customer-specific assessments.
Apply Practical Problem Solving, Red X, and other data-driven methods to eliminate recurrence, reduce cost of poor quality, and deliver measurable results.
Communicate quality trends, risks, countermeasures, and results to leadership; coach quality and cross-functional team members while promoting continuous improvement, safe behaviors, and GM Values.
Lead a team of Quality Engineers.

Requirements

Bachelor’s degree in engineering, manufacturing, quality, or related technical discipline.
Working knowledge of manufacturing processes, process controls, inspection methods, and quality management systems.
Significant experience in manufacturing, quality engineering, process engineering, or a related automotive or industrial environment.
Proven experience in root cause analysis and problem solving.
Experience with core quality tools such as APQP, PPAP, PFMEA, Control Plans, SPC, MSA, and capability analysis.
Ability to influence decisions and drive action across Manufacturing, Engineering, Supply Chain, and Quality without relying solely on direct authority.
Ability to work on the plant floor and respond to changing production, customer, and business priorities.

Skills

Practical Problem Solving
Red X
APQP
PPAP
PFMEA
Control Plans
SPC
MSA
Capability analysis
Teamcenter
Plant-floor change management
Quality databases
Power BI
Minitab

Location

Rochester Operations

Work Type

Onsite
Full-time

Experience Level

Experienced

Education Level

Bachelor’s degree

Salary/Compensations

$88,100.00 - $140,700.00

Benefits

Medical
Dental
Vision
Health Savings Account
Flexible Spending Accounts
Retirement savings plan
Sickness and accident benefits
Life insurance
Paid vacation & holidays
Tuition assistance programs
Employee assistance program
GM vehicle discounts

About the Company

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Equal Opportunity

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities.
Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment.
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.